Senior Solutions Engineer

Xometry is seeking an experienced and charismatic Senior Solutions Engineer for a critical customer-facing role. This role supports Sales by providing perspective, feedback, and sharing knowledge learned from the front lines of the aerospace and defense engineering and manufacturing community. This role is a unique blend of customer engagement, technical expertise, and project management. The Senior Solutions Engineering will report into the Pre-Sales Engineering community, which is dually led by Sales and Operations.

This is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are a successful, experienced, team-focused engineer with digital fluency and a sincere enthusiasm about the aerospace industry, this could be the right role for you.

Responsibilities:

- Customer Engagement and Sales:

• Partner with Account Executives to drive account growth and retention
• Discover, illuminate, digest, organize and execute major projects
• Join Account Executives in onsite visits with customers when appropriate
• Proactively identify and address potential manufacturing challenges (including DFM)
• Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities
• Gather customer insights and feedback to inform sales strategies

- Pre-Sales Engineering:

• Assist Pre-Sales Engineering with knowledge gathering, digestion, and ultimately compiling correct and competitive quotes
• Combine customer knowledge, Xometry partner knowledge, and Xometry system knowledge to rapidly address customer needs and shepherd projects to delivery
• Provide project management and oversight on complex opportunities

Qualifications:

• 10+ years of relevant experience in aerospace and defense engineering and manufacturing roles
• A bachelor's degree in Mechanical Engineering is required
• Experience using Xometry’s services from a customer perspective.  Partner perspective is a bonus
• Deep familiarity with the methods, materials, culture and products of organizations such as Lockheed Martin, Northrop Grumman, Blue Origin, Anduril, General Dynamics, Moog, SpaceX
• Strong understanding of manufacturing principles, including drawings and GDT
• Particularly strong experience in CNC machining.  Composites, Plastics, Harnesses and Sheet Metal Fab are bonuses
• Familiarity with ISO9001, AS9100d, ITAR, NIST and other common and critical compliance and certification requirements
• Excellent communication, interpersonal, and problem-solving skills.  This must extend into remote/digital environments
• Ability to travel to customer and/or partner sites as needed.  25%-35% travel is typical
• Mountain or Pacific home time zone preferred
• Experience with CRM systems such as Salesforce
• Proficiency in Google Suite and Microsoft Office Suite

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