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BuildOps

Senior Solutions Engineer

Job Posted 5 Days Ago Reposted 5 Days Ago
Easy Apply
Remote
Hybrid
Senior level
Easy Apply
Remote
Hybrid
Senior level
The Senior Solutions Engineer at BuildOps will provide pre-sales technical support, engage in product demonstrations, and collaborate with teams to enhance customer experiences.
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At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractor. From helping our customers to manage their service all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks who thrive in fast-paced environments. Could you be our next hire?

As our Solutions Engineer, you will be a technical subject matter expert and champion alongside our Account Executive team helping articulate BuildOps’ overall value proposition. You’ll be highly collaborative with all other departments at BuildOps to ensure technical alignment with our customers, partners and internal stakeholders.

Successful candidates have experience owning pre-sales technical support for prospects and partners from initial contact through product demonstration to close. Or have held a project management or administration role within the construction industry including: Project Manager, Service Manager, Project Engineer, Superintendent, etc. This role will report to our Director, Solutions Engineering and has the opportunity to work remotely from any US location.

What we look for:

  • 3+ years solution engineering experience
  • 5+ years specific construction/service industry expertise
  • Bachelor’s degree in Construction Management, Civil Engineering, Mechanical Engineering, Information Systems, or CS
  • Outstanding presentation and communication skills both in-person and through virtual meetings, direct message, email, etc.
  • Must be able to multi-task, work in high-paced and deadline-driven environment
  • Proven track record of solving complex problems
  • Previous experience working with sales teams to close new business by addressing prospects’ technical challenges preferred
  • Must be able to effectively communicate with external customers and internal business partners through all means of communication channels

What you’ll do:

  • Own pre-sales technical support of enterprise & strategic prospects and partners from initial contact through product demonstration and close.
  • Craft value-based presentations that address customer business problems and accelerate the adoption of the BuildOps platform
  • Participate in technical demonstrations and coordinate multiple technical resources, both internal and external
  • Enable new Account Executives for success and transform them into BuildOps experts through training and support
  • Collaborate with fellow team members as well as internal/external stakeholders to meet project milestones.

Where you’ll go (and how often):

  • We still enjoy doing business the old-fashioned way, too, and often we visit our prospects in person. Must be willing to travel up to 35% to 45%.

Bonus:

  • You have tech start-up experience
  • You have experience in and around the construction/service industry.
  • CPA-level or equivalent knowledge of construction accounting principals
  • Familiarity with other Field Service Management/Project Management platforms, accounting/ERP platforms, Salesforce, Slack

What we offer

  • Competitive base salary + commission + equity/stock
  • A comprehensive benefits package
  • Unlimited paid time off
  • This is a 100% remote position
  • Company events like BBQs and team-building activities, both in-person and virtual
  • Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!)
  • The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers
About BuildOps

Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!

We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.

This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal) . Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.

At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀

Top Skills

Erp
Field Service Management
Project Management
Salesforce
Slack

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