Staff Technical Program Manager - Infrastructure Capacity Planning & Automation

Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level.

Snowflake is at the forefront of the data revolution, building the world’s leading cloud-native platform for data and applications. Designed from the ground up for the cloud, our platform provides customers with affordable, reliable, and scalable data infrastructure that is multi-cloud and cloud-agnostic. Our technology handles infrastructure, optimization, availability, and data protection—freeing our users to focus on insights, not operations.

We are growing our Technical Program Management team to scale our global infrastructure and operational capacity planning capabilities. This is a unique opportunity to join a world-class team responsible for ensuring Snowflake’s cloud infrastructure is ready to support billions of queries, petabytes of data, and global customer growth.

As a Technical Program Manager, Infrastructure Capacity Planning & Automation, you will lead mission-critical initiatives that align Snowflake’s infrastructure supply with customer and product demand. You will play a central role in forecasting resource needs, optimizing platform scalability, and building systems that enable smart, automated, and data-driven infrastructure decisions.

This role requires strategic thinking, technical fluency, and the ability to translate high-level goals into execution plans across Engineering, Product, and Financial teams. You will define and deliver scalable capacity planning processes, automation tooling, and operational strategies that ensure performance, reliability, and cost-efficiency at scale.
What You’ll Do

• Drive cross-functional programs to align product growth, customer demand, and infrastructure scalability.

• Lead infrastructure and resource capacity planning across compute, storage, and network layers.

• Build and automate forecasting and allocation models that guide infrastructure investments and availability planning.

• Partner with engineering, product, finance, and operations teams to align capacity decisions with business priorities.

• Develop dashboards, reporting tools, and insights to continuously monitor system utilization, availability, and performance.

• Manage end-to-end program delivery from strategy through execution, including OKRs, risk mitigation, and milestone tracking.

• Mentor other TPMs and engineers in program management best practices, infrastructure scaling, and operational excellence.

• Identify areas for process and tooling improvements, and drive initiatives that improve predictability, visibility, and efficiency of infrastructure delivery.
  

• 7+ years of experience leading complex technical programs in cloud infrastructure, platform engineering, or capacity planning environments.

• Deep understanding of modern cloud architectures, infrastructure provisioning, and distributed systems.

• Strong data-driven mindset; experience using SQL, Python, or similar tools for analysis and forecasting.

• Demonstrated ability to operate effectively in ambiguous environments and manage competing priorities with clarity and confidence.

• Exceptional communication and collaboration skills, with experience influencing across engineering, product, finance, and operations.

• Proven track record of improving systems and processes through automation, tooling, and scalable practices.

• Bachelor’s or Master’s degree in Computer Science, Engineering, Operations Research, or a related technical field.

• Experience in building internal platforms or infrastructure automation tools.

• Familiarity with infrastructure-as-code, cloud-native scaling systems (e.g., Kubernetes), and CI/CD pipelines.

• Prior involvement in building or operating multi-region, multi-cloud systems.
  

Join us at Snowflake and shape the future of global-scale infrastructure for the cloud data era.

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. 

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com