This role is completely remote-friendly. If you happen to live close to one of our physical office locations, our doors are open for you to come into the office as often as you'd like.
Reddit’s Safety and Mods products are at the heart of what makes Reddit a unique, thriving, and safe online community. These products empower both users and moderators to keep Reddit safe, authentic, and welcoming—at a scale few platforms can match. There are 100,000+ communities on Reddit, each with its own culture and needs and your research will directly shape the experience for millions of users every day
As a mixed methods Senior UX Researcher within the Safety Organization, you will drive research focused on internal safety tools and workflows. You will investigate user behavior and needs using both qualitative and quantitative methods (including semi-structured interviews, focus groups, surveys, and behavioral analysis) to design and conduct foundational and evaluative research that guides executive decision-making. You will leverage your research skills to drive product and organizational strategy by supporting teams that improve reporting experiences, scale ML capabilities, and automate actioning with an ultimate goal of reducing harmful actions and unwanted behavior and thereby ensuring a safer experience for all Reddit users, including our admin and enforcement teams.
Responsibilities:
- Design and execute high-quality, high-impact qualitative and quantitative research studies, focusing on a mix of foundational, generative work and evaluative work.
- Drive communication and collaboration with cross-functional partners, including engineering, data science, design, product/program management, etc.
- Drive product strategy across product pillars via actionable insights.
- Drive organizational strategy through a deep understanding of complex systems + workflows.
Required Qualifications:
- 4+ years of experience conducting UX research.
- A portfolio that demonstrates expertise in qualitative and quantitative research methods (or both), including when and how to apply them during each product development phase.
- Detail-oriented and able to work independently.
- Experience leading strategy within large and diverse cross-functional teams.
- Excellent interpersonal, organizational, written, and oral communication skills.
- Can prioritize time between multiple projects, and be flexible, adapting to changing priorities.
Nice To Haves:
- Masters or Ph.D. in Statistics, Behavioral Science, Computer Science, Human-Computer Interaction, Psychology, related fields, or equivalent experience.
- Prior experience in trust and safety space.
Benefits:
- Comprehensive Healthcare Benefits and Income Replacement Programs
- 401k Match
- Family Planning Support
- Gender-Affirming Care
- Mental Health & Coaching Benefits
- Flexible Vacation & Reddit Global Days off
- Generous paid Parental Leave
- Paid Volunteer time off
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Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
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