Crossfuze Logo

Crossfuze

ServiceNow Development Team Lead

Sorry, this job was removed Sorry, this job was removed at 07:05 p.m. (PST) on Monday, Jun 23, 2025
Remote
Hiring Remotely in United States
160K-180K Annually
Remote
Hiring Remotely in United States
160K-180K Annually

Similar Jobs

24 Days Ago
Remote
United States
160K-180K Annually
Senior level
160K-180K Annually
Senior level
Information Technology • Software
The Team Lead manages a ServiceNow development team, drives Agile methodologies, interacts with clients, and ensures quality in solutions and documentation while mentoring members and staying updated with ServiceNow developments.
Top Skills: AjaxCSSHTMLHTTPIntegration TechnologiesJavaScriptServicenowTcp/IpXML
An Hour Ago
Remote
Texas, USA
200K-250K Annually
Senior level
200K-250K Annually
Senior level
Fintech • Information Technology • Mobile • Software • Financial Services • Cybersecurity • SEO
The Senior Security Platform Engineer will design IT infrastructure solutions, develop specifications, assess product compatibility, and drive automation while maintaining high security standards.
Top Skills: AnsibleAWSBashGCPGnu/LinuxKubernetesNginxNon SqlPythonSQLTerraformZabbix
An Hour Ago
Remote
United States
115K-195K Annually
Mid level
115K-195K Annually
Mid level
Software
As Head of Product Design, you will shape user experiences, lead design projects, conduct research, and influence product strategy using AI.
Top Skills: Ai ToolsFigma
Description

Our ServiceNow Development Team Lead builds and leads a strong technical team, works with customers to understand their needs, designs effective ServiceNow solutions, and oversees implementation with their team.

This position is fully remote and candidates must be located in the United States and work in the Eastern Time Zone.

  • Lead the team using Agile Scrum methodology, including facilitating daily standups, sprint planning sessions, and sprint retrospectives
  • Build and maintain a strong team spanning multiple geographies and time zones
  • Recognize obstacles impacting team efficiency, monitor performance KPIs, and collaborate with stakeholders to resolve issues or escalate when necessary
  • Provide mentorship and development guidance to junior team members and less experienced consultants
  • For Extend type projects, collaborate directly with clients to deliver continuous value through regular cadence meetings, joint backlog grooming, and story development
  • Review user stories for technical validity and provide design guidance before development begins.
  • Coordinate and distribute work assignments effectively across team members
  • Perform code reviews, ensuring all developed functionality meets functional and technical standards and follows best practices
  • Perform hands-on ServiceNow development, including system configuration, integrations, and custom application coding when required
  • Ensure all developed work goes through a formal QA process including peer review, test scripts, and test results related to each story
  • Conduct sprint reviews and solution demonstrations for clients
  • Oversee the creation and maintenance of technical documentation, ensuring the team adheres to quality standards
  • Manage the release process, including preparing update sets, documenting detailed release steps, and guiding the team to ensure smooth promotion to production
  • Oversee defects management, including root cause analysis, coordinating defect fixes, and implementing continuous quality improvements
  • Advise clients on platform health best practices, including assistance with upgrades, patching, and release management
  • Analyze problems and recommend remediation solutions
  • Conduct technical training and knowledge transfer sessions
  • Continuously enhance ServiceNow skills by staying current on new releases and features
  • Build ServiceNow expertise by obtaining new micro and main line certifications as required by Crossfuze
  • Maintain 75% billable utilization target
  • Perform other duties as assigned and requested
Requirements
  • 4+ years of experience implementing, configuring, and developing ServiceNow modules and applications
  • Bachelor’s degree in computer science or similar technical degree (or equivalent job experience)
  • Minimum of 3 years of experience with common web technologies and networking (e.g. XML, HTML, JavaScript, AJAX, CSS, HTTP, TCP/IP, Integration Technologies, etc.)
  • Excellent communication skills and strong commitment to quality service
  • Ability to work both independently and collaboratively within a team
  • Ability to work remotely and manage remote resources effectively
  • Ability to collaborate effectively with team members of diverse backgrounds, communication styles, and technical expertise levels
  • Ability to understand and implement complex end-user requirements
  • Ability to effectively organize work across multiple initiatives
  • Strong understanding of ITIL methodologies
  • General knowledge of IT infrastructure, systems design and CSDM
  • Working experience with IT Service Management and CMDB processes

Certifications

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Implementation Specialist certification in two or more application areas
  • ServiceNow CAD certification is desired and required within three months of employment
Benefits
  • The quality of work is more important than when or where it gets done. On Fridays starting at noon local time there are: no meetings and no messages, so you are free to use the afternoon for what you need. Email cleanup, a trip to the zoo with the kids, it’s up to you!
    • Flexible remote work options
    • Additional PTO day for mental health
    • Competitive paid time off
    • Half-day Fridays
  • Your time is valuable, both at work and away from it. We look ahead and support you in your professional goals. While also offering family-friendly benefits
    • Paid maternity and paternity leave for biological birth and adoption
    • Newborn, adoption and fertility assistance
    • Competitive training & development programs
    • Healthcare Plan
    • 401(k) with employer match
    • 10 days toward bereavement leave
  • Crossfuze believes in promoting mindfulness, relaxation, and wellness. We offer a premium subscription to the Calm app for every employee as well as 5 additional people of the employees’ choice

Annual Compensation Range:

  • The anticipated compensation range for this position is $160,000-180,000 USD annually. Many factors are taken into consideration when determining the compensation rate for a potential new employee including years of experience, training and education, geographic location, and other factors

Equal Employment Opportunity

Our organization will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, veteran status, membership or activity in a local human rights commission, status with regard to public assistance or any other legally protected basis, in accordance with applicable law.

What you need to know about the Seattle Tech Scene

Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.

Key Facts About Seattle Tech

  • Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Amazon, Microsoft, Meta, Google
  • Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
  • Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Madrona, Fuse, Tola, Maveron
  • Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
By clicking Apply you agree to share your profile information with the hiring company.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account