Site Reliability Engineer

Jellyfish is changing how product development happens: helping engineering teams learn how to work together and communicate more effectively. We’re looking for a Site Reliability Engineer (or operations-minded Infrastructure engineer!) who’s passionate about performance, scaling, and working with a lot of data. You’ll be supporting product engineering teams with technical help, improving the resilience of our systems and our processes, and driving scalable infrastructure practices and patterns.

This is a great opportunity to be a member of an exceptional engineering organization with high agency: where you can help shape the features your team builds and how your team builds them.

If this sounds exciting, we’d love to hear from you!

Let’s talk about what you’ll do:

• Work hand-in-hand with and support many teams across the entire Jellyfish organization

• Lay groundwork for new applications and infrastructural needs as Jellyfish grows and evolves

• Champion technical expertise and advocate for sound software design principles

• Help your team grow and improve by participating in processes, planning, and strategy

• Provide support for production operations of the Jellyfish product

• Actively participate in a culture supportive of growth and inclusion on your team

• Support incident remediation and critical systems support, and help us improve the way we do it

Let’s talk about what you need to excel:

• Strong programming skills with extensive Python, Linux, and Terraform experience

• Familiarity with a variety of infrastructure and observability tooling, such as Terraform, AWS services, Honeycomb, Grafana, or comparable tools.

• Comfortable blazing new trails and being the first to explore new technical waters

• Enjoy helping others, and helping them learn to help themselves

• Effectively lead through action, influence, and guidance, rather than overly gated process controls

• Are great at asking questions, figuring out what needs to be done, building consensus, and executing

• Ability to consider the needs of the user and the needs of the business when designing a solution

• Love learning new things and sharing knowledge with others

• Strong communication skills, and enjoy working as part of a team

Bonus points if you:

• Have previous experience at a rapidly scaling startup and loved it

• Bring experience and opinions about the different ways engineering teams can work and the tools they use

A list of job experiences and qualification requirements is great, but humility, a performance-driven attitude, and a team-player approach are most important to us. We love to have fun and win in the process. We only hire people who have a passion for building great companies in an environment where a sense of humor is a must.

Occasional travel may be required.

Applicants must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Let’s talk about us!
This is all about you, but you want to know a little about us. Jellyfish enables leaders to effectively build AI-integrated engineering teams, align engineering decisions with business initiatives and deliver the right software efficiently and on time. AI tools alone won’t transform your org—Jellyfish shows you what’s working, what’s not, and how to build high-performing teams that know how to use AI the right way.