Drive new business and expansion for Jira Service Management in SMB accounts: follow up inbound leads, outbound prospecting, qualify needs, demonstrate ROI, build territory plans, collaborate with product and marketing, and optimize the Atlassian sales model.
SMB Solution Sales Executives are focused on helping customers be successful in their Atlassian cloud Journey. Our main goal is to show SMB customers how Jira Service Management (JSM) can make them successful in their goals. Since we work at scale, we want the SMB Solution Sales Executives to be a champion for their customers, providing feedback to our product & engineering teams and helping us optimize our customer experience.
All of this is done in tight coordination with our Product specialists and Marketing organization. SMB Solution Sales Executives are customer-focused and creative. You can think at scale and organize resources to meet the needs of our SMB customers. You need to understand the customer buyer journey & be able to help us identify ways to optimize the Atlassian Sales Model.
In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $116,100 - $151,575
Zone B: $104,400 - $136,300
Zone C: $96,136 - $125,512
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $116,100 - $151,575
Zone B: $104,400 - $136,300
Zone C: $96,136 - $125,512
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.
All of this is done in tight coordination with our Product specialists and Marketing organization. SMB Solution Sales Executives are customer-focused and creative. You can think at scale and organize resources to meet the needs of our SMB customers. You need to understand the customer buyer journey & be able to help us identify ways to optimize the Atlassian Sales Model.
- Follow up on qualified inbound leads (MQL's, trial signups, demo requests) for Jira Service Management
- Drive outbound prospecting to generate net new and expansion pipeline
- Demonstrate the value of Jira Service Management, identifying opportunities to land new customers and upsell existing customers to drive revenue growth and maximize customer value within SMB
- Qualify customers' needs and pain points for service management use cases in a consultative sales motion
- Assist customers with building a compelling business case to demonstrate the value and ROI of Atlassian products and services
- Develop and execute on territory/account plans to meet or exceed quota
- Stay updated on industry trends, market dynamics, and competitor activities in the service management space.
In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $116,100 - $151,575
Zone B: $104,400 - $136,300
Zone C: $96,136 - $125,512
- Fluent inEnglish and Portuguese.
- Proven experience engaging and selling to customers in the United States
- +3 years of experience in a business-to-business sales environment, growing SMB or Mid-Market accounts
- Strong outbound prospecting skills
- Excellent communication, presentation, and consultative selling skills
- Proven track record of meeting or exceeding performance targets
- Experience managing a high volume of leads and opportunities from various sources and sizes through different channels
- You have a do-it-right mentality with a sales-focused, customer-centric mindset
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $116,100 - $151,575
Zone B: $104,400 - $136,300
Zone C: $96,136 - $125,512
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.
Atlassian Bellevue, Washington, USA Office
10900 NE 4th St, Bellevue, WA, United States, 98004
Similar Jobs at Atlassian
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead technical revenue accounting for Enterprise EMEA: ensure ASC 606-compliant recognition, advise Sales/Legal/Order Management on deal structure, review non-standard terms, support external audits, and improve revenue accounting processes.
Top Skills:
Asc 606ExcelOracle FusionRevproUs Gaap
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead partner development for Atlassian Marketplace: create and execute strategic partner plans, manage ISV relationships and GTM programs, drive revenue and enterprise pipeline, coordinate cross-functional teams, support contract negotiations, track metrics using CRM and analytics, and present business reviews to senior leadership.
Top Skills:
Analytics ToolsAtlassianAtlassian MarketplaceCloudCRMData WarehousingFedrampIsoSaaSSoc
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Drive Atlassian's Apps Marketplace partner strategy by building strategic partner plans, managing ISV relationships, coordinating cross-functional stakeholders, guiding technical requirements, and executing joint GTM and revenue programs. Support enterprise deal pipelines, contract negotiations, and partner success tracking with data-driven metrics.
Top Skills:
Analytics ToolsAtlassian MarketplaceAtlassian ToolsetCloudCrm SystemsData WarehousingFedrampIsoOpen Source SoftwareSaaSSocVirtualization
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute

