Social Media Manager

At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.     

Our values which reflect our view on what’s important and what’s right include:  

• We’re humans not robots
• Customers always come first  
• We work better together
• Simplicity is our strength
• Our reputation is priceless
• Hard work pays off   

As one of the fastest growing software companies in the United States, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand!   

Who you are: 

You’re a creative, strategic storyteller who’s passionate about using social media to connect people with meaningful ideas and elevate the AlertMedia brand. You thrive in a fast-paced, collaborative environment, working closely with content, campaign, and creative teams to amplify stories that inspire engagement and impact. With a balance of curiosity, adaptability, and data-driven insight, you stay ahead of emerging trends and bring creativity, accountability, and purpose to everything you create.

What you get to do every day:   

• Own social media strategy and content creation across all channels, including but not limited to, LinkedIn, X, Instagram, YouTube, and TikTok, to support both brand awareness and demand generation goals.
• Manage the social content calendar, moderate community interactions, and respond to audience comments to foster meaningful engagement.
• Lead social campaigns for key launches, events, and announcements, crafting detailed pre-, live-, and post-event strategies that amplify visibility and impact across company and executive channels.
• Partner cross-functionally with Product Marketing, Events, Customer Marketing, and Web teams to align messaging and content strategies — includes optimizing Reddit and Quora presence to support GEO initiatives.
• Enhance executive visibility by drafting and managing social content for leadership, including posts, personalized DMs, and internal communications via Slack for product launches and company-wide updates.
• Deliver insights through regular analyses of campaigns to identify opportunities for growth and inform digital strategies.
• Provide creative direction to the Design team for new visual formats and storytelling approaches, testing emerging design and video trends to elevate brand presence.
• Continuously research and adopt emerging tools, trends, and AI capabilities to optimize efficiency and engagement across social platforms. 

What you bring to the role: 

• 3-5 years social media experience at a growing company (preferably B2B).
• Strong written, verbal, and cross-functional communication skills. Experience working with senior/executive stakeholders is a plus. 
• Proven track record managing organic/brand social campaigns across major platforms (LinkedIn, X, TikTok, YouTube, Meta) with the ability to speak to measurable impact.
• Experience developing and executing holistic social strategies, including planning, content creation, and measurement across multiple platforms.
• Skilled at developing social-optimized content that aligns to brand voice and style guidelines.  
• Comfort/experience with Canva, Adobe Creative Suite, Pictory, and/or design/content creation tools.
• Required: Must send link to portfolio/work samples (or upload them).
• This is a hybrid position (2-3 days a week) based in downtown Austin, Texas.  

Why you’ll love working at AlertMedia:  

• Competitive base salary + Company-wide bonus program 
• Generous and flexible time off and parental leave policies 
• Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees! 
• 401K with generous company match 
• Amazing rewards and incentives – we love celebrating each other! 
• Commitment to community service with opportunities to give back  
• A Best Places to Work company 9 years in a row and numerous other awards 
• Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails 
• Ongoing career development opportunities through our Learning & Development team  

About AlertMedia:  

AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.  

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.    

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com    

Come join us in our mission to save lives and minimize loss through effective communication.     

 AlertMedia does not currently sponsor applicants for work visas.    

By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/