AI Software Engineer - Zoom AI API Suite

What you can expect

Zoom is building the Zoom AI API Suite — a new platform that opens our industry-leading AI capabilities to the world. This is your chance to build the foundation of Zoom’s next major growth engine, enabling developers and enterprises everywhere to harness our proprietary AI for speech, translation, and beyond.

About the Team

As a founding engineer, you’ll help define the architecture, engineering culture, and technical direction of Zoom’s AI platform from day one. You will build and scale our AI API offerings starting with Speech Recognition and expanding to Machine Translation, OCR, and AI Summary services.

Responsibilities:

• Owning the end-to-end design and scalability of APIs that power real-world AI experiences — from real-time speech recognition to intelligent summaries.

• Building core infrastructure that will serve millions of API calls daily and become the backbone of Zoom’s AI ecosystem.

• Designing, developing, and maintaining scalable APIs and SDKs for Zoom's AI services (ASR, MT, OCR, AI Summary).

• Building robust batch and real-time processing capabilities for speech recognition and other AI services.

• Integrating AI services with Zoom's billing platform and self-service infrastructure.

• Collaborating with AI research teams to productionize proprietary AI models.

• Ensuring API security, reliability, and scalability to support enterprise customers.

• Shaping the developer experience for one of Zoom’s most strategic new product lines.

What we’re looking for:

• 5+ years of software engineering experience with focus on API/SDK development

• Be proficient in modern programming languages (Python, Java, Go, or similar)

• Possess deep understanding of RESTful API design principles and best practices

• Have a background in building developer tools, SDKs, or client libraries

• Bring experience in AI/ML service APIs or cognitive services platforms

• Have experience building and scaling distributed systems and microservices

• Demonstrate knowledge of speech recognition, NLP, or computer vision technologies

• Have experience with OpenAPI/Swagger specifications

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application – take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.