Software Engineer II (Front End), Onboarding Experience

Root was founded on the belief that car insurance is broken, and we set out to change it. We’re harnessing the power of technology to revolutionize this archaic, complicated industry. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative insurtech companies in the world.

The Opportunity

We are looking for Software Engineers to join the Onboarding Experience team in the Engineering department at Root who have previous experience with UX and Design. The Onboarding Experience team is responsible for the first-touch customer experience at Root and builds platforms that power new customer acquisition and policy customization. 

You’ll play a key role in solving customer and business problems in collaboration with your teammates and Product partners. This is a full-stack role with a front-end focus; the Onboarding Experience team works closely with stakeholders in our Design department to implement delightful user experiences for our customers.

Salary Range: $123,872 - $145,000 (Bonus and LTI Eligible)

Root is a “work where it works best” company. This means we will support you working in whatever location that works best for you across the US.

How You Will Make an Impact

• Write, test, and deploy software solutions that are accurate and resilient
• Actively seek to understand the customer’s problem to ensure you are developing effective solutions
• Collaborate closely with supportive teammates to share and improve your work
• Clearly communicate and document your work to help others learn
• Support your systems in production resolving incidents and issues that affect our customers
• Increase the effectiveness of your team by suggesting code and process improvements

• 2+ years as a software engineer
• Experience with React, TypeScript or Javascript
• Experience with CSS, animations, and/or transitions
• Previous experience in a UI/UX or Design Engineering role  
• An eagerness to work closely with your team in a collaborative environment
• Curiosity in clearly defining the customer problem that needs to be solved
• Excellent communication skills both with engineering colleagues and team stakeholders

• Experience with a high-level object oriented programming language
• Experience modifying, maintaining, and consuming APIs
• Experience with AWS
• Experience with creating and maintaining unit tests
• Experience with system monitoring and observability tools, such as Datadog

As part of Root's interview process, we kindly ask that all candidates be on camera for virtual interviews. This helps us create a more personal and engaging experience for both you and our interviewers. Being on camera is a standard requirement for our process and part of how we assess fit and communication style, so we do require it to move forward with any applicant's candidacy. If you have any concerns, feel free to let us know once you are contacted. We’re happy to talk it through.

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