Software Engineer Intern- Voice

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Software Engineering Intern - Voice

Why We Have This Role

Our team is a group of dedicated engineers who are at the forefront of audio processing and telecom technologies. The Voice team within the Qualtrics Engineering Organization is responsible for developing and managing services that process and transcribe over 1 million calls daily for a diverse range of customers. We create robust tools that not only enhance voice processing but also streamline operational efficiency, all within a fully AWS-based environment.

We are looking for a software engineering intern to join us in designing and developing scalable components for our voice processing systems. In our collaborative and dynamic culture, you will have ample opportunities to impact our full-stack platform while expanding your technical expertise and deepening your knowledge of industry standards.

Join us to embark on a journey of continuous learning and skill development, while collaborating with talented colleagues across different locations and disciplines to achieve our shared goals.

How You’ll Find Success

• Strong level of curiosity
• Takes initiative and shows scrappiness in getting things done
• Takes analytical mindset to approach problems and find solutions
• Willingness and desire to learn new skills and grow in the role
• Clear and consistent communication
• Collaborative and able to work well within a team

How You’ll Grow

• Develop the ability to build scalable, fast, robust, and simple SaaS solutions
• Develop familiarity with full-stack development, leveraging modern languages, frameworks, and cloud infrastructure
• Gain experience with the entire software development lifecycle, from design through to implementation and delivering value to our customers
• Benefit from working alongside other engineers, tech-ops, and product managers
• Learn Agile methodologies by attending daily stand-up meetings, defining project milestones, and prioritizing your tasks

Things You’ll Do

• You'll own a project, intended to push you out of your comfort zone and deliver real value to our customers
• Work alongside your mentor and product manager to define requirements and come up with a technical design
• Implement your project, as well as adding tests, monitoring, alerting, documentation, etc.
• Work with Kubernetes, Go, NodeJS, Typescript, MongoDB, and various AWS services
• Participate in your team’s planning processes, daily stand-ups, code reviews, and more
• Learn from other engineers and technical leaders through trainings, lunch ‘n’ learns, career discussions, and more

What We’re Looking For On Your Resume

• Currently working on a bachelor’s degree in Computer Science or Software Engineering, with an anticipated graduation date no later than 2026
• Experience with any of the technologies we support (Go, JavaScript/Typescript/NodeJS, SQL, MongoDB, AWS, React, HTML/CSS)
• Ability to work from our Seattle, WA office 3 days/week
• Must be legally authorized to work in job location without Qualtrics sponsorship now or in the future

What You Should Know About This Team

• We emphasize continuous skill development and learning.
• We operate at a high scale, managing Amazon resource limits and continuously assessing our efficiency to improve our services.
• We design and continuously refine intuitive user experiences for configuring and monitoring voice pipelines..
• We investigate and leverage AI capabilities throughout every stage of the process and across all system components.
• We collaborate with various internal platforms and infrastructure teams, promoting a culture of transparent discussions and constructive design reviews.

Our Team’s Favorite Perks and Benefits

• Quarterly team activities to bond as a team
• Weekly Engineering Tech Talks for continued learning
• Incredible office space, with free breakfast/lunch every day, backyard gardens with WiFi and a waterfall, ping pong tables, and video game consoles

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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