Software QA Engineering Intern - Summer 2025

Who are we and why should you join us?

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service – providing affordable and convenient therapy in 210 countries and over 60 languages across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As the Software QA Engineering Intern at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

What are we looking for?

BetterHelp is changing the way it tests its software. We’re looking for the pioneers who will form our new Software Quality Assurance team. You will be part of an agile software development team with the responsibility to define and perform the tests necessary to ensure that our products meet the high standards we set for quality. You will have the opportunity to determine the best strategy for testing the features that fall into your responsibilities and won’t just be executing tests that someone else creates.

What will you do?

• Determine the best test strategy for assigned areas of test, whether it be manual or automated testing
• Write clear and concise test plans, test cases and bug reports
• Write scalable, reliable automated tests
• Collaborate closely with members of development and product management
• Research test tools, methodologies, and trends in order to upgrade our existing practices and processes

What will you NOT do?

• You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
• You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
• You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.

Can I work remotely?

Yes. We operate on PST and candidates in any time zone are welcome to apply. 

Requirements

• Must be able to legally work in the US
• Prior experience as a QA Engineer or SDET
• Experience with one or more automation tool such as Cypress or Playwright
• Previous experience working in an agile development environment 
• Ability to work with minimal direction
• Excellent written and verbal communication skills
• Strong analytical and problem solving skills
• Passionate about quality and continuous improvement
• Prior experience with any of the following is a bonus: performance, stress or load testing; mobile testing; accessibility testing 
• Comfortable with SQL and relational databases
• Get-things-done attitude with eagerness to build something great

Benefits

• Meaningful projects: Apply your education to real-world challenges through hands-on, impactful work that is both rigorous and rewarding.
• Growth & development: Expand your skills through mentoring, job shadowing, lunch & learns, and hands-on project work that supports your personal and professional growth.
• Dedicated support: Benefit from a manager and mentor who will provide ongoing guidance and support throughout your internship.
• The chance to build something that changes lives – and that people love
• Any piece of hardware or software that will make you happy and productive
• An awesome community of co-workers

The base hourly rate for this position is $25 - $30. 

At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.