Solution Architect I - Cloud

Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. As a Solutions Architect, Cloud, you will work with Mission Cloud's customers to develop strategic solutions leveraging the AWS portfolio. You will work with our Project Management and Cloud Engineering teams to provide Mission's Professional Services to the accounts and projects to which you're aligned. As a Cloud Solution Architect you'll be the primary point of contact for your accounts. Our Cloud Solution Architects are responsible for holding regular consulting sessions to build a roadmap for further optimization, automation, and resiliency while the hand-on engineers execute the road map items driving world class outcomes. This position is 100% remote. Responsibilities
* Consult with multiple clients simultaneously to understand business and technical needs
* Be a trusted advisor to assigned clients; help align customer expectations with best practices
* Develop strategic roadmaps and project plans based on customer goals
* Work with clients and Project Managers to set expectations, drive alignment, and coordinate timelines
* Identify areas for cost savings through options such as autoscaling, right-sizing, and elimination of waste within the customer's AWS environments
* Identify security gaps and develop best practice recommendations to help strengthen client security posture
* Document and present recommendations to customers, including senior leadership
* Translate customer requirements into LOE estimates, design documents and keep project tracking boards up to date
* Provide guidance to Cloud Engineers as they implement customer roadmaps
* Quality check engineering work; ensure top quality work and customer satisfaction
* Train customers in management and maintenance of new or upgraded environments
* Support Presales Cloud Solutions Architects in proposal design and positioning
* Document time spent on customer activities; record activities daily in Jira with weekly timecard submissions in Mavenlink
* Mentor Cloud Engineers Requirements
* Experience working in a customer-facing consulting role
* Experience developing project roadmaps, LOE estimates, and design documents
* Ability to lead customer facing projects, assigning work to teams, and quality checking engineering work
* Ability to translate technical requirements to a non-technical audience
* Ability to present solutions to customers, overcoming objectives, and creating consensus
* Ability to deploy AWS infrastructure using IAC tooling such as Terraform or CloudFormation
* Ability to build CI pipelines and automation (build, test, performance)
* Ability to design and build containerization solutions (infrastructure, pipelines, automation) using docker (dockerfiles, ECS, ECS Fargate) or kubernetes (manifests, helm and deployment tooling, KOPS, EKS, EKS, or Fargate)
* Understanding of AWS security controls, network boundary controls and related toolsets
* Knowledge of AWS's Well-Architected Framework
* Ability to work with one or more scripting languages
* Occasional off-hours support, depending on client's need
* AWS Professional-level Certification (required within 6 months of employment)
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).