As a Solution Engineer, you'll support API integrations, diagnose issues, code new features, and enhance developer onboarding. You'll collaborate with product managers and engineers to improve the API experience and reduce developer load.
We’re looking for a proactive, technically exceptional Solutions Engineer to join Zerion’s API team and help us scale the future of onchain infrastructure. This is a unique opportunity to work at the intersection of product, engineering, and customer success—supporting developers, improving onboarding, and enhancing the experience of teams building on top of our API. You’ll play a critical role in helping us reduce engineering load by handling Tier 1–2 API support, translating feedback into actionable insights, and making sure devs using our API feel unblocked, empowered, and excited to build.
What you will do
- Act as the first technical point of contact for teams integrating Zerion API
- Diagnose edge cases, debug & fix issues, and unblock partners acting as the owner for tier 1–2 engineering challenges
- Write well-structured, and efficient code contributing to the development of new services and features
- Collaborate closely with engineers to triage and resolve problems efficiently
- Maintain and improve technical documentation, SDKs, and dev onboarding flows
- Shaping the product by implementing customer-driven features in close collaboration with the product manager
- Monitor developer success metrics and reduce time-to-value
Who we are looking for
- Strong desire and skill to resolve customer issues efficiently
- 3+ years of professional experience
- Solid engineering fundamentals: Writes clean, well-structured code; Comfortable with complex systems; Experience debugging and resolving issues in production systems; Experience building and shipping features
- Solid understanding of Web3 concepts (wallets, NFTs, DeFi)
- Hands-on experience with Web3 projects — either personal (pet projects) or commercial use
- Strong understanding of API architecture, REST conventions, tokens/auth flows, and error handling
Bonus Points
- Go & Python experience
- Comfortable speaking the language of on-chain builders
- Built or supported systems across multiple chains (EVM, L2s, Solana, etc.)
- Experience with blockchain data analytics platforms
About You
- You’re an engineer who brings energy and genuine passion to your work
- You thrive on helping others succeed
- You’re a quick learner who adapts easily to change
- You’re proactive, self-directed, and comfortable working independently
- You execute tasks efficiently across support, documentation, and project work
- Excited to work at a fast pace in a remote-first, async team
Interview Process
- Initial Call (30 mins)
- Hiring Manager Interview (45 mins): Discussion of your professional background, motivation and Web3-specific questions: understanding DeFi, NFTs, wallets, smart contracts.
- Technical Session (60 mins): Assess hands-on problem solving, communication, and API-specific knowledge.
- Team Interview (60 mins): Gauge cultural add, mindset, collaboration approach, and long-term compatibility.
- Founders Call (60 mins)
- Reference Check
Top Skills
Api Architecture
Blockchain Data Analytics Tools
Go
Python
Rest
Sdks
Web3
Similar Jobs
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
This role involves building high-quality, scalable code, mentoring team members, and designing software solutions that integrate AI into workflows. Responsibilities include project management and enhancing existing products.
Top Skills:
Ai Productivity ToolsAngularJavaJavaScriptReactVue
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The role involves building scalable code, collaborating with product owners, implementing AI solutions, enhancing products, and mentoring colleagues.
Top Skills:
AngularJavaJavaScriptReactVue
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Develop and optimize a high-performance AI and ML platform, integrating AI capabilities into workflows while ensuring reliability and performance.
Top Skills:
GoPython
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
