About Ontra
Ontra is the global leader in AI legal tech for private markets. Powered by industry-leading AI, data from 1M+ contracts, and a global network of legal professionals, Ontra's private markets technology platform streamlines and optimizes critical legal and compliance workflows across the full fund lifecycle. Ontra’s purpose-built solutions automate contracts, streamline obligation management, digitize entity management, and surface insights. Trusted by more than 800 global GPs, investment banks, law firms, and advisors - including nine of the top ten PEI-ranked firms worldwide - Ontra helps firms focus on what’s important to them.
Our Culture
Ontra is a remote-first company that values the power of connection. We find innovative ways to stay connected, both virtually and in person. By promoting ownership, inspiring creativity, and championing collaboration, Ontra enables you to shape your impact and growth. Our commitment to innovation extends beyond our technology; it’s embedded in our culture, and AI plays a crucial role in everything we do.
Our culture is one where belonging is the cornerstone of every interaction, rooted in acceptance and respect for all. Our commitment to inclusion begins at the application process, ensuring a fair and equitable hiring experience that values the unique contributions you bring from day one.
For this job, we are currently only hiring candidates based in the United States. For more information on where we employ, please see below.
About the Role
Ontra is currently seeking a Solutions Consultant, reporting to our Senior Vice President of Customer Success, to join our growing Customer Success team.
The role is a great opportunity for a mid-level corporate associate who’s looking to pivot into legal tech. We’re looking for someone excited to architect innovative applications of our product suite, engage clients post-sale with tailored solutions, and collaborate across teams for seamless solution delivery.
If you are a forward-thinking professional passionate about working with customers to drive positive outcomes, commercially-minded with strong attention to detail, and the ability to quickly grasp new technical concepts in the tech industry, we’d love to get to know you!
What You’ll Do
- Customer consultation: Engage with customers through consultation and account calls to understand their needs and align Ontra's product offerings to solve their specific challenges
- AI and document review: Audit and review the AI interpretations and team analyses of customer documents to ensure accuracy and effective implementation of solutions
- Training initiatives: Lead training sessions and educational activities to enhance the understanding and effective use of Ontra's products among team members
- Technical documentation: Develop and maintain technical documentation that supports the implementation and use of Ontra's suite of products ensuring clarity and usability
- Cross-functional collaboration: Work with different departments to facilitate seamless client engagement, ensuring an integrated approach to solution delivery
What You’ll Bring
- Experience: 3+ years of related legal funds experience as an attorney or paralegal, preferably with familiarity in credit agreements
- Education: 4-year degree required, JD preferred
- Communication skills: Excellent verbal and written communication abilities; experience working with highly sophisticated clients in a customer-facing role
- Industry knowledge: Awareness of current trends and challenges in the private funds industry, particularly the adoption of AI and automation in legal workflows and evolving investor expectations
- Time zone flexibility: Ability to work in EST to effectively manage the customer base in the US and EMEA, with some flexibility
Pay Transparency
Ontra takes individual candidate location, experience, and skills into consideration when determining compensation. The base pay range is listed below. Additionally, all positions are eligible for unit-based equity grants.
Some positions may be eligible for additional compensation, such as commission or other variable compensation structures, which is not included in the below base pay range.
If you are selected to participate in our interview process, your Talent Acquisition Partner will share more details about the total compensation package for the role.
Hiring Locations
We currently hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.
United States
Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Ohio, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington
APAC
Hong Kong
EMEA
United Kingdom
Benefits Snapshot
- Remote-first working policy, with office hubs in SF, NYC, Santa Barbara, and London
- Twice yearly team offsites for in-person collaboration
- Paid flexible time off policy
- Paid parental leave and benefits
- Employer-supported retirement contributions, varying by country
- Monthly phone and internet reimbursement
- Company-sponsored LinkedIn Learning accounts, department budgets for professional development, and robust onboarding program
- Various options for medical, dental, and vision insurance
Travel
Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need.
Inclusivity
Ontra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact people@ontra.ai.
Personnel Privacy Notice: View here.
Note on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.
Note to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.
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