Sr Analyst, Product Innovation

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

Sr Product Analyst – AI Agents & Low‑Code Automation (Technical)

Ensemble Health Partners is seeking a highly technical Product Analyst to support the design, build, and optimization of AI Agents and low‑code automation solutions within our healthcare technology ecosystem. This role is intentionally hands‑on and is ideal for an analyst who can translate complex business workflows into working low‑code solutions, including Power Automate flows, Power Platform components, and Copilot‑enabled experiences.

The Product Analyst will work closely with Product Managers, Revenue Cycle stakeholders, engineers, and data teams to prototype, build, test, and iterate on automations that improve operational efficiency, reduce manual work, and support scalable AI adoption across the enterprise.

• Partner with Product Managers and business stakeholders to translate operational workflows into technical requirements for AI agents and low‑code automations.
• Design, build, and maintain low‑code solutions, including Power Automate flows, connectors, approvals, and orchestration logic.
• Assist with Copilot and agent configuration, prompt design, and workflow integration into existing tools and platforms.
• Participate in discovery activities (process mapping, user interviews, journey mapping) to identify automation opportunities and define success metrics.
• Create and maintain technical documentation, including flow logic, assumptions, dependencies, and edge cases.
• Perform testing, debugging, and validation of automations across environments; support UAT and post‑deployment monitoring.
• Analyze product and automation usage data to identify performance issues, optimization opportunities, and future enhancements.
• Demo working solutions to stakeholders and clearly communicate technical concepts to non‑technical audiences.
• Collaborate with engineering, security, and platform teams to ensure solutions align with enterprise standards, governance, and compliance requirements.
• Contribute to continuous improvement of low‑code patterns, reusable components, and best practices within the AI/Automation COE.

• Bachelor’s degree in Computer Science, Information Systems, Data Science, or a related technical field.
• 3–5 years of experience in product analysis, automation, RPA, or technical consulting roles.
• Hands‑on experience building low‑code automations, with a strong emphasis on Power Automate (cloud flows, triggers, actions, connectors, approvals).
• Experience integrating and working with commercial LLM providers (e.g., OpenAI, Anthropic Claude) via APIs or platform tools.
• Understanding of prompt design, prompt versioning, and structured outputs
• Familiarity with LLM orchestration concepts such as:
  • Multi step agent workflows
  • Tool calling and action execution
  • Context management, memory, and grounding with enterprise data
• Experience integrating systems via APIs, connectors, or data services.
• Strong SQL skills and experience working with relational data sources.
• Working knowledge of the Power Platform (Power Apps, Power Automate, Copilot Studio, Dataverse concepts).
• Proficiency with Power BI, Excel, and data visualization best practices.
• Ability to troubleshoot complex workflows and reason through technical failures and edge cases.
• Strong written and verbal communication skills, with the ability to explain technical solutions to business users.
• Familiarity with agile delivery models and product development lifecycles.
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
• This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require. 

• Experience supporting or building AI‑enabled workflows (Copilot, agent orchestration, prompt‑driven automation).
• Exposure to healthcare technology, EMR integrations, or Revenue Cycle operations.
• Experience with other automation tools (e.g., UiPath, Logic Apps) or scripting concepts.
• Understanding of security, identity, and data governance considerations in low‑code platforms.
• Comfort working in fast‑paced, iterative environments where requirements evolve.
• This position pays between $92,400-138,600 based on experience

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

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Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 

• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  

• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 

• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. 

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

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