Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
We are seeking an Atlassian Platform Developer to support and extend our Jira and Confluence environments used by engineering, operations, and business teams. This role will focus on automation, workflow development, integrations, and platform improvements that improve productivity across the organization.
You will work closely with platform engineering, DevOps, and product teams to design scalable workflows, develop custom integrations, and maintain the reliability of our Atlassian ecosystem.
This is a hands-on technical role suited for someone comfortable building solutions on top of Jira and Confluence while helping teams standardize and optimize their use of the platform.
ResponsibilitiesAtlassian Platform Development- Design and maintain Jira workflows, schemes, screens, and custom fields
- Configure and maintain Confluence spaces and integrations
- Develop automation using Jira Automation and scripting tools
- Implement and maintain Atlassian marketplace apps and plugins
- Build integrations between Atlassian tools and other platforms such as:
- Slack
- GitHub / GitLab
- Service management systems
- CI/CD platforms
Develop scripts and integrations using:
- REST APIs
- Python or JavaScript
- Atlassian Forge or Connect (preferred)
- Assist with platform upgrades, maintenance, and troubleshooting
- Support Atlassian cloud administration and configuration
- Monitor performance and ensure system reliability
- Work with engineering and operations teams to streamline workflows
- Implement automation to reduce manual processes
- Help standardize project templates and governance
- Document platform architecture and configuration
- Provide guidance and training to internal teams
- Support troubleshooting of workflow and configuration issues
- 3–6 years experience working with Atlassian tools (Jira, Confluence)
- Experience configuring Jira workflows, screens, and permissions
- Experience with Jira Automation
- Experience working with REST APIs
Familiarity with scripting languages such as:
- Python
- JavaScript
- Groovy (ScriptRunner)
- Experience integrating Jira with other engineering tools
- Strong troubleshooting and problem-solving skills
- Experience with Atlassian Cloud administration
- Experience with ScriptRunner, Forge, or Atlassian Connect
- Familiarity with ITSM platforms (Jira Service Management)
- Experience supporting engineering or DevOps teams
- Atlassian certifications (ACP) are a plus
You will work with:
- Jira Software
- Jira Service Management
- Confluence
- Atlassian Automation
- REST APIs
- ScriptRunner (optional)
- Atlassian Forge (optional)
- GitHub / GitLab integrations
- Slack integrations
In the first 6 months you will:
- Improve Jira workflow automation and reduce manual processes
- Deliver integrations that improve engineering productivity
- Standardize project templates and operational workflows
- Help scale the Atlassian platform to support multiple team
The Atlassian platform sits at the center of how teams collaborate, track work, and operate. This role helps ensure our tools remain scalable, automated, and efficient as the organization grows.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
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