Provide DevOps support for Java/Springboot applications, automate deployment processes, troubleshoot issues, and manage monitoring and alerts for site reliability.
TITLE: Sr DevOps Engineer
LOCATION: Charlotte, NC
JOB SUMMARY: Provide DevOps support for multi-tier enterprise Java/Springboot applications used by Charter customer care agents, which include applications with multiple web services which integrate to back-end billing systems, telemetry systems, provisioning systems. Prepare applications for deployments, in accordance with release managements. Work with development team, prepare deployment artifacts and method of procedure documents, deploy the artifacts. During the release, and post release, analyze log files, debug and troubleshoot deployment issues produced by middleware to correlate errors in deployments, remediate the errors and ensure a successful release. Automate deployment methods using scripting tools including automation technologies such as Ansible. Design and implement automation deployment scripts using Ansible or similar scripting tool to automate deployment workflows and other system workflows. Implement reusable solutions for use across multiple applications for release deployment automation purposes. Work with hardware and software support teams to provide advanced troubleshooting techniques during P1 and P2 issues. Understand the downstream systems that the hardware and software platforms interact with to ensure software enhancements implemented by supported applications and downstream teams will not have negative impacts when released to production. Document custom-built automated solutions. Assist Tier 2 support in creating operational alerts, monitoring alerts for system utilization and purposes. Develop and implement business continuity, alerting, and monitoring best practices for the supported applications. Provide on-call support and proactively monitor alerts and react accordingly to ensure site reliability. Participate in capacity planning with other internal development teams to capture capacity requirements and provide capacity plans to avoid issues that will impact the business.
EDUCATION/REQUIREMENTS: Bachelor's degree in Information Technology, Computer Science, Electronics Engineering, or related field. 5 years of experience with Linux/Unix commands and writing automated scripts for enterprise-level Java application deployment. 3 years of experience supporting Java n-tier applications, including production issue triage. 3 years of experience working with Rest API web services protocols to understand integration into Java/Springboot technology and with downstream enterprise services. 2 years of experience creating and running automated scripts in Ansible or Python playbooks for deployment automation. 1 year of experience building container scripts and deploying and monitoring containers.
*A hybrid (in office and remote) work arrangement is available.
ESW335 2025-55736 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
LOCATION: Charlotte, NC
JOB SUMMARY: Provide DevOps support for multi-tier enterprise Java/Springboot applications used by Charter customer care agents, which include applications with multiple web services which integrate to back-end billing systems, telemetry systems, provisioning systems. Prepare applications for deployments, in accordance with release managements. Work with development team, prepare deployment artifacts and method of procedure documents, deploy the artifacts. During the release, and post release, analyze log files, debug and troubleshoot deployment issues produced by middleware to correlate errors in deployments, remediate the errors and ensure a successful release. Automate deployment methods using scripting tools including automation technologies such as Ansible. Design and implement automation deployment scripts using Ansible or similar scripting tool to automate deployment workflows and other system workflows. Implement reusable solutions for use across multiple applications for release deployment automation purposes. Work with hardware and software support teams to provide advanced troubleshooting techniques during P1 and P2 issues. Understand the downstream systems that the hardware and software platforms interact with to ensure software enhancements implemented by supported applications and downstream teams will not have negative impacts when released to production. Document custom-built automated solutions. Assist Tier 2 support in creating operational alerts, monitoring alerts for system utilization and purposes. Develop and implement business continuity, alerting, and monitoring best practices for the supported applications. Provide on-call support and proactively monitor alerts and react accordingly to ensure site reliability. Participate in capacity planning with other internal development teams to capture capacity requirements and provide capacity plans to avoid issues that will impact the business.
EDUCATION/REQUIREMENTS: Bachelor's degree in Information Technology, Computer Science, Electronics Engineering, or related field. 5 years of experience with Linux/Unix commands and writing automated scripts for enterprise-level Java application deployment. 3 years of experience supporting Java n-tier applications, including production issue triage. 3 years of experience working with Rest API web services protocols to understand integration into Java/Springboot technology and with downstream enterprise services. 2 years of experience creating and running automated scripts in Ansible or Python playbooks for deployment automation. 1 year of experience building container scripts and deploying and monitoring containers.
*A hybrid (in office and remote) work arrangement is available.
ESW335 2025-55736 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
Top Skills
Ansible
Java
Linux
Python
Spring Boot
Unix
Similar Jobs at Spectrum
Information Technology • Internet of Things • Mobile • On-Demand • Software
As a Client Services Manager IV at Spectrum Business, you will enhance customer experiences, manage client relationships, and lead sales operations for high revenue clients while requiring extensive telecommunications experience.
Top Skills:
Crm ToolsMS OfficeSalesforce
Information Technology • Internet of Things • Mobile • On-Demand • Software
Manage retention agents to enhance customer experience and retention, ensuring compliance with policies and improving save performance through coaching and analysis.
Top Skills:
Cable Communications ProductsDataVideoVoice
Information Technology • Internet of Things • Mobile • On-Demand • Software
The Business Systems Analyst will analyze business operations, design and develop systems, oversee implementation, and improve internal processes to meet business goals.
Top Skills:
ErpExcelSAPWord
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
