Sr. Director, Product Management

Company Overview
 

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.
 

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care – a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We’re proud of our values-forward culture that offers our people:
 

• Mission-oriented work
• Diverse and inclusive culture
• Competitive Compensation & Bonuses
• Comprehensive Insurance Plans
• Mental and Physical Health Support
• Work-from-home flexibility
• Fitness Center Reimbursements
• Streaming Good time off for volunteering
• Wellness workshops
• Buddy Program for new HealthStreamers
• Collaborative work environment
• Career growth opportunities
• Continuous learning opportunities
• Inspiring workspaces to collaborate and connect with other HealthStreamers
• Free employee parking at our Resource Centers in Nashville and San Diego

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Information

Position Overview

The Senior Director, Product Management is a complex, well-respected, and highly visible role responsible for the success of the Resuscitation product vision and a specific portfolio of products. This role works across multiple internal departments to define and implement the product family’s strategy and roadmap, assuring measurable attainment of revenue and customer satisfaction goals, and aligning all activities with HealthStream’s organizational strategy and goals.  This role reports to the Vice President of Product.  A candidate for this position should immediately generate a very high level of credibility with both internal and external customers. This credibility should come from a long history of relevant experience, prior success with similar/related products, and ability to quickly create value to the organization and its customers. Strong interpersonal skills and emotional intelligence is as critical to the success in this position as education and experience.

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

• Product Management: Create and manage the vision and strategy for a portfolio of products within the context of the overall organizational priorities. Conduct research to fully understand the competitive environment, market share and financial performance and report internally on this analysis. Lead a shared understanding of target customers, markets, buyer and user personas. Serve as the face of the product across the company, directing organization-wide initiatives and leading the product launch process. Assure accurate and complete understanding of products through routine internal training and other forms of internal and external communication.  
• Sales and Marketing Support: Ensure new product releases are supported with effective sales tools and collaterals. Prepare the Sales staff with product positioning statements and competitive intelligence. Prioritize the production of marketing materials and sales-supporting activities. Prioritize marketing opportunities such as professional conferences and other events that provide access to potential customers.
• Product Development: Champion the customer experience and product vision, lead the planning and execution of the product roadmap. Coordinate large Product Development initiatives across multiple teams and/or products, including oversight for other product teams. Use data effectively to drive a comprehensive understanding of the customer, product and process. Publish product artifacts on key features or topics to ensure clarity and organizational alignment on direction. Lead multiple development teams through the grooming and sprint planning process, establishing clear priorities and requirements. Develop an integrated plan for development, content, training and services teams to ensure that all aspects of the product experience are world class. Foster a learning culture through active customer discovery, product and feature briefs, proof-of-concepts and v1 delivery to early adopters.
• Business Partner Management: Evaluate and lead potential new partnerships and other external opportunities. Conduct negotiations with partners to finalize business relationships and contracting, with the support of Product Management leadership and internal legal counsel. Manage the ongoing relationships with existing partners, including gaining a deep understanding of their business and enhancing the business and technical relationships with existing partners.  Make recommendations for future new partnerships and manage product enhancements with existing partners.

Requirements

• Bachelor’s degree in related field (advanced degree preferred)
• At least 7-10 years in a product management or related role (i.e. development or marketing)
• Clinical or healthcare-related experience strongly preferred
• Software development lifecycle or technology management experience strongly preferred

Qualifications

• Excellent written, verbal, and presentation skills
• Successfully uses technical applications for business purposes (Salesforce, Microsoft)
• Plans and executes own activities with generally-defined goals and minimal supervision
• Manages activities for multiple concurrent and complex projects with the appropriate prioritization and focus
• Works within a multi-disciplinary and cross-functional team with respect towards others and focused on successfully meeting team goals
• Appropriately influences cross-functional team members without formal authority or management control
• Establishes high level of trust and credibility internally, with business partners, and with customers
• Sitting at desk
• Moving around office
• Using telephone and computer

Compensation

• The salary range for this position is $131,182 - $170,000. Salary will be determined on the candidate’s level of experience and qualifications. Compensation will be commensurate with skills, relevant experience, and performance in similar roles.

Benefits

 HealthStream offers a comprehensive benefits package to eligible employees, including: 

• Medical, Dental and Vision insurance 
• Paid Time Off 
• Parental Leave 
• 401k and Roth 
• Flexible Spending Account 
• Health Savings Account 
• Life Insurance 
• Short- and Long-Term Disability 
• Medical Bridge Insurance 
• Critical Illness Insurance 
• Accident Insurance 
• Identity Protection 
• Legal Protection 
• Pet Insurance 
• Employee Assistance Program 
• Fitness Reimbursement 

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.

Recruitment Fraud Notice: HealthStream is committed to protecting job seekers from recruitment fraud. All legitimate communications from HealthStream’s Talent Acquisition team will come from an official HealthStream email address. HealthStream will never ask candidates to pay fees, purchase equipment, provide banking information, or share sensitive personal information outside of our secure hiring and onboarding process. If you receive a suspicious message claiming to be from HealthStream, please proceed with caution and report it to the appropriate authorities.

Req #47510