Sr Engineer, Systems Design - End User Computing

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Ready to elevate your career and challenge yourself in the next chapter of your Uncarrier journey?
Join our team as a Sr. Engineer in End User Computing and seize the opportunity to make a transformative impact on over 100,000 users at T-Mobile. This pivotal role is designed for visionaries who excel in crafting, validating, and deploying innovative technical solutions that significantly enhance user experience and productivity. If you’re passionate about making a substantial difference and propelling technological progress, apply now and become an integral part of our forward-thinking team!
We're searching for a Sr. Engineer to design, validate and deploy technical solutions to maintain, improve, and evolve the T-Mobile End User Computing environment. Specific tasks may include the development and maintenance of designs and solutions. The priority of these solutions is to maximize reliability, performance, and efficiency while limiting costs and time to market. Responsibilities may include the evaluation and translation of requirements into design, evaluate design benefits and tradeoffs, validate design compliance and support deployment of the design to ensure the requirements were met. Development of tools may be required in order to most efficiently tackle technical or business challenges including technology evolution, capacity management, and performance optimization. User documentation and presentation skills are required in order to convey design benefits to a wide range of audiences. Understands implications of work and makes recommendations for solutions. Normally receives little instruction on daily work, general instructions on newly introduced assignments.
We are multifaceted team, where no day is the same. We are a diverse and inclusive team passionate about growth and innovation! If you're up to the challenge, apply today!

Responsibilities:

• Technical System Expertise: Demonstrate a strong understanding of end-user computing parameters and configurations, with proficiency in major client Operating Systems (Windows, MacOS, Linux), Microsoft SCCM, Microsoft Intune/Autopilot for optimal system management. Serve as a senior engineer for the foundational components, interactions, dependencies, and tools vital for comprehensive system design. Engage in independent study of current technology and develop a good understanding of adjacent processes and workflows. Develop a proven understanding of the End User Computing data repositories to analyze and translate data to identify trends and environmental problems.
• Technical Engineering Services: Support engineering projects through the application of sophisticated engineering practices; lead testing and inspections; produce detailed reports and complex analyses. Formulate and enhance procedures to validate, improve, and optimize end-user computing environments. Lead others through various scenarios and explain the variance and impact. Prepare vital user documentation to support environment and customer experience changes. Build appropriate validation tests and efficiently document results.
• Innovation: Develops, designs and implements new insights which improve end-user computing systems/processes/services. Investigative independent study and problem solving for non-routine tasks. Analyze existing processes and vendor roadmaps to highlight upcoming technology changes that would make the processes or tools more effective. Aims to improve designs, processes, or product by reducing cost, improving efficiency, or quality. Participates in brainstorming sessions and product and process improvement dialogues.
• Technical Writing: Writes sophisticated technical documentation that outlines the architecture, capabilities, limitations, and benefits of end-user computing technologies. Creates and modifies clear documentation on existing and new systems. Able to design and communicate technical system specifications and business requirements. Able to present complex ideas to non-technical audience.
• Technical Leadership: Supervise and stay informed about relevant industry technologies and standards. Present technical concepts to both technical and non-technical decision-makers. Continuously learns, builds content, and mentors others in specific subject areas. Collaborate with technical teams and apply system expertise to deliver technical solutions. Influence technology and policy decisions made across the appropriate functional organization.
• Strategic Technology Vision: Performs evaluations of new devices to ensure compatibility with existing environment and T-Mobile performance standards. Evaluates new and existing technology options that supports business goals. Conduct feasibility analysis of new technologies, products, features, and services. Perform in-depth analysis (both fiscal and technical) and design of new features and technologies.

Knowledge, Skills and Abilities:

• 5+ yrs Technical engineering experience.
• Focus: Able to communicate goals in support of the business' mission. (Required)
• Drive: Self-motivated and able to work well under pressure.
• Teamwork: Ability and desire to work in concert with others on our team. Develop, maintain, and strengthen partnerships who can provide information, assistance, and support.
• Communication: Ensure that information is passed on to others who should be kept advised. Express oneself clearly in conversations and interactions with others. Clear business and technical writing skills.
• Customer Focus: Demonstrate concern and meet external and/or internal customers’ needs.
• Analytical: Tackle problems by using a logical, systematic, sequential approach.
• Technical Expertise: Demonstrate depth of knowledge and skill in a technical area.
• Forward Thinking: Anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies.
• Influencing Others: Gain others' support for ideas, proposals, projects, and solutions.

Education:

Bachelor's Degree Engineering/Computer Science

• At least 18 years of age
• Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):Yes
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Base Pay Range: $92,600 - $167,100

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ307956¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.