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Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
We are looking for an experienced finance professional to help build out the GTM Finance function. Reporting to the Finance Director - GTM, the Sr. Finance Manager - GTM will bring strong analytical rigor and operational experience to help support and drive a critical Olo organization by partnering with leaders across GTM, including our Sales Leadership team, EVPs of CX and Marketing, and SVP of Partner Ecosystem. We’re looking for someone who is passionate about collaborating with GTM leaders as a strategic thought partner, managing investments to drive revenue, and optimizing overall functional P&Ls, as well as someone who can bring strong analytical rigor and operational experience to help support the GTM org at Olo.
You will also help drive decision making around a complex revenue model that requires inputs from cross-functional teams (GTM, CX, Product, S&O, and more) and an understanding of platform/product and macro trends. You will manage Olo’s revenue forecast model with a heavy focus on driving forecast predictability across key revenue metrics (ACV, ARR, Revenue, Active Locations, ARPU, etc.). To ensure strong forecast accuracy and alignment with business trajectory, you must be effective at partnering with cross-functional teams and questioning inputs, while having strong attention to detail, curiosity, and a data-driven attitude. This is an individual contributor role where you will have the opportunity to mentor others as well as the potential to grow the team long term.
You can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.
What You'll Do
- Operate as FP&A’s strategic thought partner to Go-To-Market (Sales, CX, Partner Ecosystem, Marketing) leadership, gathering insights into future revenue and product monetization opportunities by incorporating inputs into what-if scenarios/ad hoc analyses.
- Collaborate with other FP&A, GTM Analytics, and Strategy partners to maintain and improve revenue forecast models, capturing all variables that can potentially impact revenue such as implementation timing, order volumes, upsells, churn, etc.
- Evaluate GTM investments and derivative metrics to form data driven perspectives and propose P&L optimizing actions, and simplify and articulate narratives that outline easy to digest capital allocation strategies across wage and non-wage investments.
- Investigate and communicate variances between Actuals and Forecast, while highlighting trends and potential risks and opportunities for Olo, then share findings with the CFO, Investor Relations, and other key stakeholders.
- Support annual planning, budget, and forecast cycles with respect to Product planning.
- Be a subject matter expert on customer acquisition/sales funnels and related SaaS performance metrics (LTV, CAC, Net Magic Number etc.), as well as customer engagement dynamics; understand, analyze, and communicate related market & channel trends.
- Create ad-hoc analyses to drive business strategy, improve efficiency and maximize ROI alongside a deep, recurring focus on understanding Marketing investments and benefits.
- Assist in preparation of materials for Board of Director meetings and internal leadership meetings.
What We'll Expect From You
- Bachelor's Degree in Business, Finance, or Accounting (CFA a plus) or equivalent experience.
- 8+ years of progressive experience in finance, strategic planning, investment banking, or related fields. FP&A function experience is strongly preferred. Restaurant or restaurant tech experience is a plus, but not required.
- Excellent communication and interpersonal skills with a demonstrated ability to work in a fast-paced and dynamic environment.
- Strong leadership and mentorship skills.
- Highly proficient in financial analysis and model building.
- Highly proficient in Excel, Powerpoint, Google Sheets/Slides.
About Olo
Olo (NYSE: OLO) is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 700 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, on the 82nd floor of One World Trade Center.
We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays, plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, company equity, a generous parental leave plan, volunteer time off, gift matching policy, and more!
Our best estimate of the compensation range for this opportunity is $118,500 - $161,500 annually, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.
We encourage you to apply!
At Olo, we believe bringing together people with varied experiences and viewpoints leads to better results. Don't check every box in the job description? Research shows many qualified candidates hold back from applying unless they meet all listed requirements. We're committed to creating a genuine workplace where everyone can contribute their best work—this improves our decision-making and helps us better serve our communities. So if you're enthusiastic about this role but your background doesn't align perfectly with every qualification, we encourage you to apply anyway. You might be exactly the right fit for this or other positions.
All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.
California Residents: CCPA notice
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
