Sr HR Systems Analyst

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We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
We are seeking a highly skilled and experienced Senior SuccessFactors Analyst to join our HRIS team. In this role, you will be responsible for supporting the implementation, configuration, maintenance, and optimization of our SuccessFactors HCM system. The ideal candidate will have a deep understanding of SuccessFactors modules, excellent problem-solving skills, and the ability to collaborate with cross-functional teams to deliver efficient and scalable HR technology solutions.
Responsibilities
System Configuration & Implementation:

• Lead and support the implementation and configuration of SuccessFactors modules (Employee Central, Employee Central Payroll, Performance & Goals, Recruiting, Learning, Compensation, etc.).
• Work with HR and IT teams to define business requirements, map processes, and configure the SuccessFactors platform to meet business needs.

System Maintenance & Support:

• Provide ongoing support for the SuccessFactors platform, including troubleshooting, issue resolution, and user support.
• Monitor system performance and conduct regular system updates and enhancements.
• Work closely with internal stakeholders to understand system issues and recommend solutions.

Reporting & Analytics:

• Develop and maintain custom reports and dashboards using SuccessFactors reporting tools (Ad Hoc Reporting, Online Report Designer, etc.).
• Create insightful data analysis for HR leadership to help guide decision-making processes.
• Generate and distribute key performance indicators (KPIs) and other HR metrics.

Process Improvement:

• Identify opportunities for process improvements and system optimization to enhance user experience and HR operations.
• Collaborate with HR and IT teams to implement automation, reduce manual work, and improve overall efficiency.

Project Management:

• Lead and participate in HRIS projects related to SuccessFactors, ensuring timely delivery and adherence to project timelines.
• Work closely with HR leadership and other stakeholders to ensure alignment on project objectives and goals.

Qualifications

• Bachelor's degree in Human Resources, Information Technology, Business Administration, or equivalent work experience.
• Minimum of 4-6 years of experience working with SuccessFactors HCM, preferably in a functional analyst role.
• Strong understanding of SuccessFactors modules (Employee Central, Employee Central Payroll, Performance & Goals, Recruiting, Compensation, Learning, etc.).
• Experience in implementing and configuring SuccessFactors, including integration with other HR systems.
• Proven ability to write and generate custom reports using SuccessFactors reporting tools.
• Strong knowledge of HR processes and best practices.
• Experience in data migration, system integration, and troubleshooting issues related to HRIS systems.
• Ability to manage multiple priorities.
• Excellent communication skills, both verbal and written, with the ability to interact with stakeholders at all levels of the organization.
• Ability to think critically and solve complex technical and business challenges.

Preferred Qualifications:

• SuccessFactors certification(s) preferred.
• Experience with SuccessFactors integrations with other enterprise systems (SAP, third-party vendors, etc.).
• Knowledge of SAP SuccessFactors Reporting and Analytics tools.
• Familiarity with Agile or Scrum project management methodologies.

Skills & Attributes:

• Strong analytical and problem-solving abilities.
• Attention to detail and ability to manage multiple priorities effectively.
• Ability to work independently as well as part of a collaborative team.
• Customer-focused with the ability to communicate complex technical concepts to non-technical stakeholders.
• Ability to drive change and process improvement across the organization.

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $92,534.00 - $152,021.00/year.
Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty