Sr Manager - Platforms and Operations

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview
Leads the build out, development, and management of multiple teams of developers, who will establish and help in building & maintaining systems, platforms and tools.. They rapidly deliver world class software solutions to T-Mobile business customers both internal and external. They build short and long term technical strategy in partnership with multiple broad organizational partners and work closely with IT partner teams working on multiple projects.

Job Responsibilities

• Own multi-platform operations across on-prem data centers and diverse public-cloud stacks (AWS, Azure, GCP), ensuring consistent standards, tooling, and governance no matter where workloads run.
• Lead 24×7 production support—build and mentor a cross-functional SRE/ops team, define on-call rotations, and serve as the final escalation point for high-severity incidents and post-mortems.
• Drive automation & CI/CD maturity by expanding infrastructure-as-code, release orchestration, and self-service tooling to cut deployment times and lower mean-time-to-restore (MTTR).
• Implement deep observability (logging, metrics, tracing, APM) and capacity-planning frameworks, turning real-time telemetry into proactive performance tuning and cost optimization.
• Enforce rigorous change & compliance processes—integrate security, SOX/PCI/GDPR controls, and disaster-recovery testing into every stage of the release and infrastructure lifecycle.
• Shape long-term platform strategy—evaluate emerging technologies, negotiate vendor contracts, and align roadmaps with product engineering and business goals to continuously improve reliability and customer experience

Education and Work Experience

• Bachelor's Degree Computer Science or in a computer programming related field or equivalent work experience (Required)
• 7-10 years Experience of developing large scale business systems applications. (Required)
• 2-4 years Management experience with programming staff including leadership, planning, and coordination of development work for 4 large projects. (Required)
• More than 10 years Overall IT experience. (Required)

Knowledge, Skills and Abilities

• Microsoft Office (Required)
• Visual Studio Proficiency with Visual Studio development environment preferred. (Required)
• Microsoft SharePoint (Required)
• Software Development Life Cycle (SDLC) (Required)

• At least 18 years of age
• Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):Yes
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Base Pay Range: $159,900 - $288,500

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ309375¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.