Sr Partner Success Advisor, HCM Consultant

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

Join our collaborative and results-oriented Global Partner Organization that is instrumental in driving Workday's growth. We are passionate about developing partnerships that accelerate innovation and growth with Industry differentiation, expanded reach and customer success. This is an outstanding opportunity to be part of the team that is driving a rapid and global change of paradigm. We are modernizing our ecosystem and implementing a unified and global partner strategy with local flavor, with cross-functional engagement in programs, systems, processes and people.

About the Role

The Global Partners Organization (GPO) is hiring an oCHRO (Office of the Chief Human Resources Officer) Partner Advisor to join our diverse team. You will play a crucial role in enabling services delivery of Workday’s offerings across our Services Partner Track related to the key oCHRO buying center. You will support the implementation and maintenance of Partner’s Center of Excellence (CoE) best practices by building and nurturing successful services partners. You will mentor and prepare partner managers and to support their ability to drive and  build delivery resources for their new and existing partners. You will also serve as a key contact for issue resolution for high-risk partner deployments. 

In this role, you will:

• Deliver CoE type services to partners and partner managers and support enablement and nurture partner practice growth

• Support partners in critical complex pursuits and deployments

• Drive ongoing efficiency and quality improvement related to mature services

• Create Partner CoE standard methodologies, deployment related documentation, presentations and pre-configuration

• Be an authority in Workday HCM products and deployment approaches

• Serve as a key contact for issue resolution for partner delivery teams on high risk/high profile prospects and customers

• Influence and provide insight for new products and solutions 

• Vet customer concerns and issues on partner primed deployments prior to leveraging product advisors or Workday Professional Services

• Advise partners and partner managers on collaboration strategies, certifications and competencies for new offerings and core functionality released by Workday

• Have the willingness and ability to travel up to 25%

About You

Sr. Partner Success Advisor

Basic Qualifications:

• 5+ years' of experience as a consultant, implementing Human Capital Systems

• 4+ years of Workday experience in at least one of the following areas: Human Resources, Compensation, Benefits, Recruiting, Employee Voice, Talent and/or Learning

• 3+ years working with services deployment partners

 

Other Qualifications

• Proven ability to build and maintain strong relationships with partners and internal stakeholders.

• Strong analytical and problem-solving skills with a focus on innovation and process improvement.

• Ability to effectively mentor, train, and support partner firms regarding the delivery of core products, new products, and acquisitions.

• Ability to solve business challenges through the application of planning, reporting, and analytics tools.

• Proven track record of deploying multiple concurrent projects and successfully driving initiatives in a cross-functional environment.

• Excellent Communication; listening, strong verbal and written.

• Highly professional and consultative style of working, strong individual contributor, and great teammate.

• Ability to build credibility and trust to drive engagement and results.

• Strong mentoring and coaching skills in working with partners.

• Ability to manage and prioritize competing business priorities.

• Ability to clearly articulate messages to a variety of workmates and audiences.

• Flexible and adaptable; able to work in ambiguous situations.

• Forward-looking with a broad approach to solutions.

• Highly organized and detail-oriented with a natural inclination for planning strategy and tactics.

• Solid grasp with at least one of the following business areas: Human Capital Systems

• Passion for customer service and outcomes.

• Previous experience with a major systems integrator and/or an enterprise software company is a plus.

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.TX.Frisco

 

Primary Location Base Pay Range: $124,500 USD - $186,700 USD

 

Additional US Location(s) Base Pay Range: $118,300 USD - $210,000 USD

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

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