The Sr. Principal Global AI Strategist leads Coupa's AI-driven services, transforming internal delivery, strategizing customer impact, and automating processes using AI.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Sr. Principal Global AI Strategist at Coupa:
The Global AI Strategist for Professional Services is the lead architect of Coupa’s AI-driven services evolution. This is a dual-impact leadership role: you are responsible for defining how Coupa’s global delivery organization shows up for customers, while simultaneously transforming Coupa’s internal delivery engine.
Externally, you will strategize on how to translate rapidly evolving Product Management AI capabilities into repeatable, high-value consulting motions. You will shape the organizational design of our specialized AI delivery cohorts (FDEs, Agentic Architects, and Transformation Partners) to ensure they are positioned for maximum customer impact. Internally, you will lead the charge in using AI to automate manual implementation toil, codify tribal knowledge, and radically accelerate the time-to-value for our global client base.
What You'll Do:
- Service Productization: Partner with Product Management to translate new AI features into billable, high-impact service offerings (e.g., AI Readiness Audits, Agentic Blueprints).
- Workforce Design: Define the evolution of delivery roles; act as the lead strategist in forming and scaling the specialized Agentic Architect, AI Data Architect, and Transformation Strategist teams.
- Consultative "Point of View": Establish the global standard for how Coupa consultants "show up" to advise customers on AI ethics, agentic governance, and autonomous workflows.
- Testing & Quality Assurance: Deploy AI-driven frameworks for automated testing and implementation diagnostics to reduce go-live risks and manual QA hours.
- Predictive Insights: Build models that provide "Predictive Delivery Insights," identifying project health risks before they impact the customer.
- Intelligent Retrieval: Partner with KM and Enablement teams to build AI-driven "Knowledge Co-pilots" that allow consultants to instantly retrieve best practices and historical project data.
- Documentation Automation: Implement Generative AI tools to automate the creation of Statements of Work (SOWs), technical design documents, and end-user training materials.
- Onboarding Accelerators: Use AI to slash the "Time-to-Productivity" for new hires through personalized, AI-guided learning paths.
- Efficiency Tracking: Establish and own the KPIs for AI adoption within PS, measuring impact on Delivery Speed, Margin Improvement, and Consultant Utilization.
- CSAT & Value Realization: Measure how AI-driven diagnostics and "Health Checks" correlate to higher Customer Satisfaction and faster realized savings for the client.
What You Will Bring to Coupa:
- Strategic Visionary: 10+ years in Professional Services leadership or Digital Transformation, with a proven track record of implementing AI/Automation at scale.
- Product-to-Service Bridge: Ability to look at a raw product feature and envision the consulting methodology required to make it successful at a Fortune 500 company.
- Technological Fluency: Deep understanding of the Generative AI landscape (LLMs, RAG, Prompt Engineering) and how it applies to enterprise software delivery.
- Organizational Designer: Experience in "Role Design" and building specialized technical teams in a global SaaS environment
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Top Skills
Generative Ai
Llms
Prompt Engineering
Rag
Similar Jobs at Coupa
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
Responsible for leading AI-driven strategy and transformation in procurement and finance, evaluating AI readiness, advising on change management, and establishing collaboration among teams.
Top Skills:
Agentic AiAIGenaiLlmsRag
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
As a Principal Engagement Manager, you will lead the implementation of Coupa solutions, ensuring successful project delivery and customer satisfaction through expertise in Procure to Pay processes, client management, and collaboration with partners.
Top Skills:
AribaBaswareConcurCustomer ManagementFinancial AccountingGreat PlainsNetSuiteOb10OracleProcure To PaySalesforce AutomationSalesforceSAPSoftware As A ServiceWorkday
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
This role involves designing scalable data ingestion systems and building a centralized data lake on Apache Iceberg. Responsibilities include improving performance and reliability, collaborating with data engineers, and providing technical leadership.
Top Skills:
Apache IcebergAWSAzureBigQueryDatabricksGCPPrestoPythonSnowflakeSQLTrino
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
