Sr. Product Designer

About the Role:

As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.

We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other’s words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us!

As the Senior Product Designer for Core Platform Communications, you’ll shape how users stay connected to PitchBook long after initial adoption. Ongoing engagement is crucial to translate first-time use to sustained customer success, and your work will define the daily interactions that keep private equity and investment professionals informed, engaged, and ready to act. You’ll play a pivotal role in sustaining the relationship between users and our data, research, and intelligence, ensuring PitchBook remains woven into their everyday workflows, decision-making, and moments of discovery. 

You’ll define the product experience strategy and delivery for PitchBook’s suite of engagement tools, designing and optimizing the alerts, notifications, messaging, and download experiences that transform one-time interactions into ongoing engagement. These touchpoints keep users connected to insights and opportunities, even when they’re not actively in the product platform. By delivering timely, relevant, and actionable information, you’ll help users work more efficiently, collaborate seamlessly, and feel continuously supported by the product. 

Your expertise in strategic design, systems thinking, and workflow optimization will shape how engagement is structured and sustained across the platform – enhancing usability, deepening trust, and driving long-term customer value. You’ll also collaborate with the machine learning teams to define how AI can thoughtfully enhance these engagement touchpoints, helping deliver more personalized, contextual, and intelligent experiences that accelerate time to value and strengthen user connection over time. Through your design leadership, you’ll create the connective tissue that makes PitchBook not just a powerful tool, but an indispensable partner in our users’ daily success. 

Primary Job Responsibilities:

• Expertly utilize user-centered design and systems thinking skills in your day-to-day work to create solutions for complex data and user workflow challenges while maintaining a highly usable and scalable product experience 
• Conduct user research and data analysis to understand user needs, behaviors, and motivators that lead to engagement and the realization of customer value 
• Partner with product management and engineering team members to understand customers and markets, identify high-impact customer and business problems, and define the product experience strategy and solutions to solve them 
• Develop customer journey maps, task and user flows, and design concepts to inform product strategies, priorities, and solutions that deliver customer and business outcomes 
• Translate abstract concepts into simple, elegant, and innovative designs expressed in sketches, diagrams, rapid prototypes, and final design executions  
• Drive product experience innovation, leveraging traditional and emerging technologies, including ML/AI capabilities, to empower users to accelerate their success  
• Identify connections between product features and collaborate to develop cross-team strategies and experiences that deliver holistic solutions, delivering exceptional customer value 
• Monitor and evaluate the performance of your design solutions and identify strategies for enhancement and improvement  
• Drive continuous improvement and innovation in your work and with your product teams; seek new methods and practices, including the adoption of AI in product delivery, that lead to greater impact and value   
• Contribute to evolving design practices, tools, methods, and the design maturity of our organization  
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor's degree in Digital Design, Human Centered Design, Psychology, or equivalent  
• 5+ years of professional experience in a Product Design/UX role, ideally in a large business or enterprise environment, working on complex data and productivity solutions 
• Expert-level knowledge of user-centered design practices and demonstrated experience applying them to deliver end-to-end projects and achieve business and market outcomes 
• A portfolio of past work, including concepts, ideation, flows, and completed designs that demonstrate expertise in information architecture, content strategy, and the ability to solve enterprise-level design challenges 
• Strong demonstration of strategic thinking, business acumen, use of modern design best practices, and ability to create innovative and meaningful experiences that deliver user value and business results  
• Demonstrated ability to clearly communicate and support design decisions and how they add value to the product  
• Strong analytical skills, using qualitative and quantitative data to guide design decisions  
• Experience balancing multiple projects, organizing priorities, and delivering with discipline 
• Strong sense of ownership and accountability 
• Intellectual curiosity, structured thinking, and a collaboration-driven interaction style with the ability to build relationships, foster trust, and develop shared understanding  
• Passion and enthusiasm for your craft and aspiration to excellence  
• Proficiency with Figma, collaboration and analysis tools (Miro, Lucid, Mixpanel, Fullstory), with the ability to pick up new systems and software easily 
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health

• Comprehensive health benefits
• Additional medical wellness incentives
• STD, LTD, AD&D, and life insurance

Emotional Health

• Paid sabbatical program after four years
• Paid family and paternity leave
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend
• Robust training programs on industry and soft skills
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

Compensation

• Annual base salary: $155,000-$175,000
• Target annual bonus percentage: 12.5%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

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