Sr. Scrum Master (remote)

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders – internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!

JOB SUMMARY: Sr. Scrum Master position is a servant leader of highly collaborative development team practicing Agile and delivering to the business in an iterative manner, using Agile best practices, continuous improvement, and leading without authority. Ideal candidate enjoys fast-paced environment, thrives under ambiguity and embraces change passionately. They help their team adopt and improve on their application of Agile methodology. They continually support team goals and remove obstacles while ensuring that they adhere to overall program-level ways of working. The candidate has high energy in team settings, and is an innovative thinker.

JOB ROLES AND RESPONSIBILITIES:

• Facilitate Scrum ceremonies for two or more Scrum teams and/or programs, such as Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives
• Proactively find ways to enable the team to become high performing, predictable, empowered and self-organized
• Serve as a strong facilitator, leading team- and program-level sessions including PI Planning, dependency alignment, and execution workshops
• Proactively identify, track, and manage cross-team dependencies, risks, and impediments, ensuring continuity of delivery across workstreams
• Coach and guide the team in Agile delivery best practices, foster an agile mindset and a culture of continuous improvement
• Measure team delivery maturity and performance, and review the metrics with the team to identify improvement opportunities
• Define, track, and report KPIs, metrics, and program health, providing actionable insights through sprint and program-level analysis
• Provide clear, concise, and effective communication to leadership and executives, including status, risks, and key decisions
• Support release planning and deployment activities, ensuring coordination across teams and stakeholders
• Drive assigned continuous improvement initiatives at the team and program levels
• Participates in the Scrum Master Community of Practice sharing ideas, observations and opportunities for improvement
• Possesses a competency for change management principles and has practical experience in coaching teams through change
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

JOB SCOPE: Incumbent works under minimal direction and uses independent judgment to identify issues, trends & problems and recommend action plans and evaluate results on projects that may not be clearly defined.  Work is varied and complex, requiring the individual to use a broad range of knowledge gained through prior Scrum Master experience. The position works with internal and external sources to complete objectives, keeping the needs of external and internal customers as a priority when making decisions and taking action. 

JOB REQUIREMENTS (Education, Experience, and Training):

• Minimum Bachelor’s Degree in IT or Computer Science, or 4 years of related experience
• Minimum of 5 years as a Scrum Master experience, including leading multiple Agile teams and/or programs
• Scrum Master Certification desired but not required
• Experience with Scaled Agile Frameworks required; SAFe experience a plus
• Knowledge of other Agile approaches, such as Kanban
• Hands-on experience with Jira software in an IT environment
• Knowledge of Healthcare industry preferred
• Communication (oral, written and listening), project management, analytic, organization, interpersonal, prioritization, multi-tasking, initiating, communication, planning and technical skills
• Exceptional executive communication skills, with the ability to effectively present to the business and leadership
• Proven experience in dependency management across teams, systems, and stakeholders
• Ability to develop and maintain collaborative and cooperative relationships throughout the organization
• Strong expertise in facilitating teams, including leading large-group sessions such as PI Planning and program reviews
• Ability to demonstrate commitment to excellent customer service and follow-through
• Ability to manage multiple simultaneous projects including continuous evaluation and re-ordering of priorities as business needs dictate
• Ability to effectively present information and respond to questions from leadership, internal and external customers
• Ability to be flexible and creative in problem solving and identifying process improvements
• Ability to anticipate business needs and think with a business owner mind-set
• Ability to adhere to corporate work ethic standards

COMPENSATION

The salary range for this position is $120-130k. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.

BENEFITS

We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs.  Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.

Your benefits will include:

• Medical, dental and vision coverage with low deductible & copay
• Life insurance
• Short and long-term disability
• Paid Parental Leave
• 401(k) + match
• Employee Stock Purchase Plan
• Generous Paid Time Off – accrued based on years of service
  • WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service
• 10 paid company holidays
• Tuition reimbursement
• Flexible Spending Account
• Employee Assistance Program
• Sick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits

EEO STATEMENT

Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations.  Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status.  If you would like more information on your EEO rights under the law, please click here.

APPLICATION DEADLINE

We will generally accept applications for at least 5 calendar days from the posting date or as long as the job remains posted.

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