Sr Services Executive - Higher Education

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About the Team

Workday is the leader in enterprise-class, software-as-a-service (SaaS) Human Capital Management and Financial Management solutions for running global businesses. As a Workday Senior Services Executive for our Professional Services organization, you will be tasked with planning, management, and execution of all Professional Services business development activities in your area. You will be a key team member of the Workday Field Services team, working alongside the Workday Account Executives, driving Workday Subscription sales and Workday Deployment Sales across Workday’s Higher Education market segment.

About the Role

Services Executives within our Higher Education Professional Services organization are the key conduit between the dynamic Professional Services organization and the burgeoning Field Sales organization. They are integral to the continued growth and contributions of our Higher Education business unit.

You will use your experience with consulting sales and project delivery to help Higher Education customers put together a plan for a successful project, including resources, timeline, and costs. You’ll employ effective selling strategies to successfully position Workday’s SaaS Solutions and technologies as the cost effective, modern alternative, and become a specialist in Workday’s innovative deployment methodology. You will work closely with Workday ecosystem Partners to help them plan projects for our customers’ success and grow their business. If you have a stellar consulting delivery and sales track record, are a self-starter, and love working in a dynamic environment, then Workday is the place for you.

• Create and manage complex Deal Strategies.

• Understand the competitive landscape and customer needs so you can effectively position the value of Workday’s innovative deployment methodology and Professional Services.

• Work with Account Executive and Customer Success workmates to determine Services Strategy.

• Present Workday Customer Services overview and conduct services discovery sessions.

• Create and validate Professional Services Proposals and high-level Project Plans.

• Author, manage, negotiate, and close Professional Services Agreements, Statements of Work and other contractual documentation.

• Actively build and manage mutually beneficial relationships with Workday tier one ecosystem Partners and proactively work with those Partners on strategic pursuits.

• Assess project team training needs for customers.

• Maintain accurate and timely customer, pipeline, and service forecast data.

• Provide support for services activities and events.

• Respond to complex RFP’s/RFI’s/RFQ’s issued by Higher Education institutions.

About You

Basic Qualifications: Sr Services Executive (P4)

• A proven, successful track record (10+ years) of Professional Services Sales in ERP - HCM, Payroll, Finance solutions and/or Student Information Systems to Higher Education Clients.

• 8+ years experience managing and/or participating in ERP and/or SIS (Student Information System) implementation projects – for example: Human Resources, Benefits, Time Tracking, Payroll, Financial Systems, Analytics, Budgeting/Planning, Recruiting, Performance Management, Compensation, Student Recruiting, Student Admission, Curriculum Management, Financial Aid, Student Finances or comparable.

Basic Qualifications: Services Executive (P3)

• A proven, successful track record (8+ years) of Professional Services Sales in ERP - HCM, Payroll, Finance solutions and/or Student Information Systems to Higher Education Clients.

• 6+ years experience managing and/or participating in ERP and/or SIS (Student Information System) implementation projects – for example: Human Resources, Benefits, Time Tracking, Payroll, Financial Systems, Analytics, Budgeting/Planning, Recruiting, Performance Management, Compensation, Student Recruiting, Student Admission, Curriculum Management, Financial Aid, Student Finances or comparable.

Other Qualifications:

• Significant experience (10 years or greater) overseeing complex services sales cycles from start to finish with a record of successful services revenue and profitability attainment required.

• Basic understanding of cloud architecture.

• Foundational knowledge of vendors, products, and services in the Higher Education ERP - HCM, Payroll, Financials, and/or Student Information System space.

• Great presentation skills while participating in a fast-paced, complex product and services sales cycle.

• Strong business development skills, with a focus on identifying and capitalizing on market opportunities, building strategic partnerships, and driving organizational growth through new initiatives and customer retention strategies.

• Proven ability to effectively manage service delivery, ensuring customer satisfaction through streamlined processes, efficient resource allocation, and a focus on meeting expectations.

• Demonstrated experience in professional services sales, with a focus on understanding client needs, effectively presenting value, and building strong relationships to drive customer satisfaction and achieve revenue goals.

• An innate sense of personal initiative, with the ability to proactively identify and pursue opportunities, overcome obstacles, and drive innovation and efficiency.

• Bachelor’s Degree or equivalent work experience. 

• Ability to travel up to 50% of the time.

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.GA.Atlanta

 

Primary Location Base Pay Range: $143,000 USD - $214,500 USD

 

Additional US Location(s) Base Pay Range: $143,000 USD - $214,500 USD

If performed in Colorado, the pay range for this job is $ - $ USD based on min and max pay range for that role if performed in CO.If performed in Colorado, the pay range for this job is $ - $ USD based on min and max pay range for that role if performed in CO.

07/31/2025

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

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