We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
About the Role:
We are on a mission to simplify and enable digital experiences for millions of users through our AI-powered platform products. We are looking for a Staff Engineer to help build next-generation conversational AI experiences using agentic AI systems.
This role requires a strong technical leader with hands-on experience building production AI/ML systems, especially working with LLMs (OpenAI, Claude), agent frameworks, and scalable distributed systems.
You will lead the architecture and development of our Platform Chat product, enabling AI agents to collaborate, reason, and execute multi-step workflows. This role is highly hands-on (about 75%) and involves close collaboration with product, data science, and engineering teams.
Key Responsibilities:
- Design and build scalable, real-time chat and multi-agent AI systems
- Develop agent frameworks, orchestration layers, and workflow automation
- Integrate LLM APIs and enterprise tools
- Drive architecture, coding standards, and best practices
- Build systems for observability, safety, and performance monitoring
- Mentor engineers and contribute to AI/agentic design patterns
Required Experience:
- 8+ years of software development experience
- 2+ years building AI/LLM-based systems
- Strong skills in Python or Node.js (TypeScript)
- Experience with cloud platforms (AWS/GCP/Azure)
- Expertise in distributed systems, APIs, and real-time messaging
- Hands-on experience with agent frameworks, RAG, and LLM integrations
Nice to Have:
- Experience building custom AI/agent platforms
- Knowledge of Kubernetes, GraphQL, or event-driven systems
- Background in ML systems or AI research
Pay Range
The typical pay range for this role is:
$118,450.00 - $260,590.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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