We’re building the AI-powered future of maintenance.
UpKeep is on a mission to reinvent how the physical world runs—starting with the frontline teams who maintain it. We’re the creators of the world’s first AI-first CMMS (Computerized Maintenance Management System), equipping technicians and facilities teams with automation, machine learning, and predictive insights that drive operational speed, safety, and efficiency.
What started as a garage-built prototype is now a fast-scaling SaaS company, backed by Insight Partners, Emergence Capital, and Y Combinator. Over 4,000 companies—including Shell, Yamaha, Unilever, and Marriott—run on UpKeep to modernize their asset operations. We’re leading the $30B category shift toward Asset Operations Management, where uptime, intelligence, and AI converge.
Why join us:- Own the AI-first transformation of an entire industry.
Every feature we ship leverages AI—from predictive work orders to sensor-driven automations. You’re not just iterating—you’re pioneering how data reshapes physical operations. - Real traction, real scale.
Recognized as Gartner’s #1 Facility Management solution and G2’s top-rated CMMS, we’ve earned market leadership through product, not puff. - A company where builders thrive.
We move fast, optimize for outcomes, and give high-agency operators the autonomy to ship big things. Our culture rewards bold thinking, not bureaucracy. - Global team, local energy.
With 100+ employees across the world, we support remote-first work with deep investment in our LA HQ—where certain roles and leadership converge for rapid innovation. - Equity and upside, not just a paycheck.
Competitive comp, meaningful ownership, and benefits that support your health, focus, and long-term growth.
If you’re driven by impact, energized by AI, and hungry to transform a legacy industry—we’re hiring!
As a Staff Software Engineer - Backend, you will drive the success of exciting initiatives that transform how our customers use UpKeep. Your product and technical guidance along with working through and empowering others will enable new products and improve current ones in order to reach more customers and provide delightful and enriching customer experiences.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Collaborate cross-functionally with designers, product managers, and other engineers to design, implement, and iterate on features and product directions.
- Provide technical leadership to a talented engineering team, guiding them on architectural decisions and coding best practices.
- Iterate quickly on experiments while preventing technical lock-in.
- Actively identify and propose strategies to resolve technical problems affecting the team, demonstrating a strategic mindset.
- Determine methods and procedures used by the team, focusing on continuous improvement and efficiency.
- Provide input on prioritization of engineering-led initiatives in short- and long-term planning and roadmaps.
- Contribute to the growth of team members through code reviews, documentation, technical guidance, and mentorship.
- Take responsibility for team and system-wide documentation, ensuring that knowledge is well-documented and shared within the team and beyond.
EXPERIENCE
- 10+ years of hands-on programming experience in Javascript
KNOWLEDGE
- Excellence in front-end Typescript/React architecture and development
- Experience working with NodeJS
- Experience operating and maintaining live web services and troubleshooting live issues
- Experience developing fault-tolerant distributed systems from the ground up, including requirements-gathering, architecture design, project breakdown, and execution
- Experience defining team-level technical processes, such as code reviews and testing
- Experience developing and operating services at scale
- Experience with cloud services (e.g. AWS)
- Experience with containerization technologies (e.g. Docker, Kubernetes)
DESIRED BEHAVIORS
- Receptive to change – is flexible. Seeks and adopts improved approaches and processes.
- Initiates action – is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.
- Manages the workload - makes timely decisions, prioritises effectively, solves problems, monitors results and takes remedial action where necessary.
- Technically proficient – able to apply the technical knowledge and skills required in the job role and responsibilities in order to achieve the expected outputs.
- Takes responsibility for own learning - knows personal strengths, recognizes development needs, and takes action to improve. Is open to feedback and always seeks to learn.
- Communicates ideas – respectfully exchange information and proposes a way forward. Listen to views of colleagues and take in diverse perspectives.
- Works collaboratively – shares knowledge and information, fosters teamwork and contributes to a positive work environment where people want to come to work.
- Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values.
- Act as a good citizen of UpKeep.
COMPENSATION
This role will receive a competitive base salary + benefits + equity. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
The base pay for this role is $175,000 - $195,000 USD per year.
UpKeep started in a garage, where our founder Ryan taught himself to code and built the first mobile-first maintenance app. The idea was simple but powerful: put modern software in the hands of frontline technicians—and transform how maintenance gets done.
Today, UpKeep is the leading cloud-native Asset Operations Management platform, serving over 4,000 businesses worldwide across manufacturing, utilities, healthcare, and beyond. Our Industrial IoT and AI-first software helps maintenance and facilities teams streamline work, predict failures, and act faster—with real-time insights and automation at their fingertips.
We’re building for the deskless workforce—the essential workers who keep our physical world running—and arming them with the tools they deserve. In a world re-shoring manufacturing, accelerating automation, and embracing AI at scale, we’re riding the next macro wave—and leading the transformation of legacy maintenance into intelligent operations.
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