Grant Thornton is seeking a Growth Strategy / Customer Strategy Manager. As a strategy manager, you will be at the forefront of Advisory’s next chapter - helping to realize our vision for a more focused, growth-oriented, and digitally enabled Advisory practice. Our strategy is clear: build a business tailored for the middle market and private equity, powered by talent, targeted acquisitions, and a go-to-market approach that leverages AI, data, and technology to deliver differentiated value for our clients. This is an opportunity to join a team that is not only transforming client businesses but also reshaping how Advisory delivers impact—modernizing the core, digitizing operations, and achieving our full potential as a market leader.
You will help shape and execute this future state by:
- Leading teams that deliver end-to-end solutions in our priority industries (ex. Technology, Not for Profit, Life Sciences, Financial Services, Manufacturing, and Not for Profit).
- Driving growth through industry specialization, repeatable offerings, and a relentless focus on client outcomes.
- Championing digitization and operational excellence, supporting the firm’s move toward AI-centric offerings and a modernized delivery platform.
- Building and scaling new capabilities, collaborating across solution families, and contributing to a culture of innovation and commercial discipline.
Your day-to-day may include:
- Apply expertise in at least one priority industry (Enterprise Technology, Higher Education, Life Sciences, Asset Management, Manufacturing, Not for Profit) to advise clients, tailor solutions, and ensure compliance with industry standards and regulations.
- Lead Grant Thornton teams in designing and delivering innovative solutions in growth strategy, customer acquisition & demand generation, or customer retention & experience. Use data-driven insights and market research to identify opportunities for revenue origination and expansion.
- Manage senior-level client relationships as a trusted advisor. Consult with stakeholders to define expectations, deliver high-quality services, and integrate solutions within client and firm strategies.
- Lead, coach, and mentor advisory teams, fostering a culture of excellence and continuous improvement. Support recruiting and talent pipeline development.
- Oversee multiple engagements/projects, ensuring operational excellence in planning, execution, and monitoring. Manage budgets, resources, timelines, and risk; ensure deliverables meet or exceed stakeholder expectations.
You have the following technical skills and qualifications:
- Bachelor’s degree required; advanced degree (MBA or similar) preferred.
- Minimum 10 years of relevant experience in consulting, strategy, or advisory roles.
- Demonstrated expertise in one or more priority industries.
- Proven track record in solution leadership (growth strategy, customer acquisition, or retention).
- Strong client relationship management and advisory skills.
- Demonstrated experience in nurturing relationships and business development.
- Experience leading and developing teams.
- Advanced project management skills
- Subject matter or industry-specific certifications preferred (ex. performance improvement, design thinking, AI leadership).
- Excellent communication, analytical, and problem-solving abilities.
- Willingness to travel as needed (expected travel of 50%).
The base salary range for this position in Chicago, IL only is between $152,000 and $228000.
The base salary range for this position in New York City and Washington, DC only is between $164,000 and $246,000.
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In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.
In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.
Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets. About the TeamThe team you’re about to join is ready to help you thrive. Here’s how:
- Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave, and are paid for firm holidays that fall within their internship period.
- Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Seasonal employees may also be eligible to participate in the firm’s 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.
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