Supervisor Accident Billing - REMOTE

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Job Description:

Summary

The Accident Billing Supervisor is responsible for managing Accident Billing, Asset Fleet Reduction (AFR) billing, invoice accuracy, financial controls, and financial/operational reporting for both internal and external customers. This position requires managing work analysis and staffing, customer interactions, financial forecasting, quality assurance, and continuous improvement/performance. This role is focused on maintaining steady workflow and productivity, meeting service/productivity standards and resolving operational problems and identification of business process opportunities.

Experience with RPA is a benefit.

Essential Functions

• Manage Accident Billing team, including, but not limited to, ensuring developmental goals are identified and accomplished monthly/annually, training operations are properly completed, and support talent development.

• Manage billing processes to ensure accuracy and timely billing and invoicing, this includes, accidents, ACS closures, analysis of unbillable exceptions, processing of AFRs, 3rd Party Billing, validation of Miami Credits, revenue validation, and GL monitoring

• Develop and execute ongoing strategic approach to continuous improvement and efficiencies as it relates to cost, productivity and performance    

• Lead or participate in projects to include department, SSC, division and corporate initiatives

• Manage operational and performance metrics and provides explanations and execute corrective action of variance to expected results

• Primary input to hiring, performance & rewards decisions for employees, provides guidance, coaching and training. Ensures work coverage for the group, including scheduling, attendance management and payroll. 

Additional Responsibilities

• Recommends improvement to department policies and practices

• Ensures that work is performed consistently and timely within company policies and procedures

Skills and Abilities

• Motivates others. Provides direction to employees according to established policies, Required

• Priority setting. Operates within established guidance, Required

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). Required

• Effective leadership skills Flexibility to operate and self-driven to excel in a fast-paced environment, Required

• Capable of multi-tasking, highly organized, with excellent time management skills, Required

• Able to consider a broad range of internal and external factors when solving problems and making decisions, Required

• Exercises judgment within defined procedures and policies to determine appropriate action, Required

• Strong verbal and written communication skills Detail oriented with excellent follow-up practices, Required

Qualifications

• Bachelor's Degree, preferred

Travel

• Yes, 10-20%

Job Category

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Minimum Pay Range:

Maximum Pay Range:

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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