Supporting Services (SSA) Contract Manager - East Region & Canada

Supporting Services (SSA) Contract Manager - East Region & Canada

Join our Bently Nevada Services team!
 

Our team performs installations, configurations, commissioning, troubleshooting, and instructions on Bently Nevada Systems Hardware & Software to protect and monitor variety of machine types encountered in the Oil & Gas, Power Generation, Petrochemicals, Pulp & Paper, and other process industries.

Partner with the best

As a Supporting Services (SSA) Contract Manager at Bently Nevada, you will play a key role in driving customer satisfaction through a strong commitment to quality. You’ll oversee the execution of long-term service agreements, ensuring successful delivery while identifying opportunities for contract growth. By assessing customer needs across critical assets, protection systems, and monitoring technologies, you’ll help shape comprehensive maintenance and reliability strategies that strengthen customer programs. This role requires building trusted relationships, managing contractual obligations, and balancing financial responsibilities with service excellence — all while supporting the company’s growth initiatives.

Key Responsibilities

• Lead and manage a team of engineers to deliver SSA contract services.

• Act as the primary liaison between customers and contract service team, ensuring clear communication, contract adherence, and smooth information flow.

• Ensure compliance with contract terms, operational standards, performance metrics, and financial requirements.

• Collaborate with regional service teams to uncover new opportunities, expand existing contracts, and design tailored service solutions.

• Oversee quarterly site safety reviews and team training in alignment with Bently Nevada/Baker Hughes HSE policies.

• Manage contracts across diverse industries, including Oil & Gas, Power Generation, and Pulp & Paper.

• Complete financial and operational deliverables on time, including proof-of-delivery, milestone tracking, scheduling, and KPI reporting.

Fuel your passion

 To be successful in this role you will have:

• Have Bachelor’s degree from an accredited institution.

• Have at least 3 years of experience in project or contract management within oil & gas or power generation.

• Have willingness to travel up to 30% and work overtime as needed.

• Have eligibility to work in the United States.

• Have valid driver’s license and ability to obtain a TWIC card.

• Have strong communication skills in English, both written and verbal.

• Have ability to perform under pressure, prioritize effectively, and work independently with minimal supervision.

Preferred Qualifications

• Have familiarity with rotating machinery operations and control systems.

• Have knowledge of machinery protection and management systems.

• Have experience with Bently Nevada products and services.

Desired Characteristics

• Have strong leadership and interpersonal skills with the ability to influence and guide small teams.

• Have proven ability to manage multiple projects simultaneously and drive initiatives of moderate scope.

• Have skilled in problem identification, analysis, and resolution.

• Have excellent organizational and analytical abilities.

• Have proficiency in hardware/software troubleshooting and MS Office applications.

• Have hands-on mechanical and electrical troubleshooting expertise.

• Have ability to interpret mechanical drawings and prints.

• Have knowledge of reciprocating compressors and networking devices/protocols.

Working with us

• Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs

• Education Assistance

• Generous Parental Leave

• Mental Health resources

• Dependent Care

• Additional elected or voluntary benefit

Candidates for this role (office-based/ hybrid/ remote) must be located in or near the locations displayed above. The pay range/scale displayed above represents Baker Hughes’ good faith estimate of the minimum and maximum for this position at the time of this posting and applies to the possible locations for this position. Baker Hughes will issue a non-bias competitive offer; the salary range posted for this position reflects the projected hiring range for new hires, full-time salaries in some U.S. locations, not including equity or benefits. Where an applicant will ultimately fall within the pay range/scale depends on a variety of factors, including, for example, geographic work location, skillset, qualifications, internal pay alignment, level of experience, and demonstrated performance over time. Please keep in mind that the range stated above is the full base salary range for the role and does not include other forms of compensation. Your recruiter can share more about the pay range for this position during the hiring process.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.