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GE Aerospace

Systems B777-9 EIS FSE - Systems Product Support Engineer (Advanced Lead Engineer)

Reposted 7 Days Ago
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In-Office
Mukilteo, WA
129K-171K Annually
Senior level
In-Office
Mukilteo, WA
129K-171K Annually
Senior level
This role involves providing technical support for power systems at customer locations, managing product issues, and delivering training while ensuring compliance with safety regulations.
The summary above was generated by AI
Job Description SummaryYou will be part of a global product support team acting as technical focal and liaison for all customer and program requirements. You will develop a strong working knowledge of the assigned power products and facilitate the use of approved processes to provide integration testing and flight line support at the Customer’s locations.

Job Description

Key Responsibilities

  • Develop strong working knowledge of power systems and test equipment prior to deployment to customer location
  • Investigate and drive resolution of any issues relating to development shipsets and test equipment acting as liaison with the GE Aerospace UK team
  • Perform modifications, minor repairs and software updates to shipsets and test equipment
  • Assist customers with defect investigation and use appropriate technical data to support reliability analysis and minimize unnecessary removals
  • Assist with queries relating to Aircraft and Component Maintenance Manuals
  • Manage consignment stock levels and logistics at Customer location
  • Deliver on-the-job training to the Customer
  • Provide regular reports on the status of on-site integration testing and system performance to the programme team and be the onsite first point of escalation for any issues that arise
  • Build and maintain strong long-term relationships with customer at all levels
  • Manage cost control, quality, and operations-oriented customer communications
  • Comply with import and export regulations in accordance with business and government legislation relating to data sharing, communication and technical discussions
  • Implement Operation Safety Policy Instructions, conduct field work in compliance with OSHA and applicable regulations and encourage good employee safety practices

Leadership Accountability (Individual contributor/People Manager/Level of decision making)

  • Individual contributor

Essential Skills/Requirements

  • Bachelor’s degree in Aeronautical, Electrical Engineering or Mechanical Engineering is preferred
  • At least 5 years of experience in a product support role, project management or Systems engineering

Desired Skills/Requirements

  • Ability to manage multiple priorities and tasks simultaneously
  • Humble: respectful, receptive, agile, eager to learn
  • Transparent: shares critical information, speaks with candor, contributes constructively
  • Significant experience in a broad base Aerospace industry or Aviation products
  • Product Knowledge – skilled in the theory and operation of defined systems, able to test and repair products and test equipment
  • Technical Communication – skilled in the presentation of technical information both verbal and written, adapting material for the target audience
  • Problem Solving – skilled/expert in analysing and identifying or proposing solutions to problems using a wide range of data and analytical tools
  • Customer Centric – skilled/expert regarding customer requirements, translating them into clear deliverables
  • Focused: quick learner, strategically prioritizes work, committed
  • Lean experience and training preferred
  • Strong oral and written communication skills
  • Strong interpersonal and leadership skills
  • Core competence in Microsoft Office applications, particularly Excel, Power Point and Outlook

The base pay range for this position is $128,800.00 - $171,350.00 USD annually. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan.  This posting is expected to close on April 12, 2026

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. 

GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).

Additional Information

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes

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