Systems Engineer III

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Business/Job Title: Systems Engineer III

Position Summary

The Systems Engineer III will be responsible for ensuring the reliability, availability, and scalability of critical custom fulfillment and licensing applications. Systems under the care of a Systems Engineer III must operate effectively and reliably through scalable solutions and complex architectures that encompass modern technologies. You will work closely with technical and non-technical teams within the organization to facilitate the design and implementation of solutions, support automation initiatives, and monitor and maintain the performance of critical systems. 

What You’ll Do

• Support and maintain technology systems to ensure optimal performance, reliability, and security. 
• Build and deploy technology solutions translated from user stories and requirements. Manage the system lifecycle from implementation to shut down and decommissioning.
• Scale systems sustainably through mechanisms such as automation and evolve systems by fostering changes that improve velocity. Leverage automation and configuration management to streamline systems administration.
• Troubleshoot and resolve complex issues, including process/systems failures, connectivity problems, and performance bottlenecks.
• Collaborate with cross-functional teams to design and implement scalable and robust system architectures.
• Evaluate and recommend new solutions, tools, and methodologies to enhance system efficiency, security, and productivity. 
• Monitor system performance and proactively identify potential issues, generate meaningful reports, and implement preventive measures to maintain system health and uptime. 
• Recommend performance tuning and optimization activities to maximize system efficiency and response times.
• Respond to and help manage incidents. Participate in RCA activities and assist with defining SLOs and SLIs for business stakeholders
• Available for escalations outside office hours
• Create and maintain comprehensive knowledge bases for system documentation, including standard operating procedures, configurations, and troubleshooting guides, to support end-users' ability to use the systems effectively.
• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
• Performs other related duties as assigned.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job.  However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

What You’ll Bring

• Excellent analytical, critical thinking, troubleshooting, and problem-solving skills
• Familiarity with compliance and regulatory guidelines
• Demonstrated ability to work both independently and as an integral member of an agile team
• Proficient communication, planning, and organization skills
• Flexibility to adapt to changing project requirements and timelines
• Strong understanding of registration key or JWT based fulfillment and licensing a plus

Qualifications

• BS/BA or equivalent work experience
• 5+ years' experience in Systems Engineering, or a similar role in a technology environment
• Proficiency in T-SQL and Azure capabilities, with the ability to create complex queries

• Hands on experience using event-based technologies like ASB, Solace etc.
• Hands on experience supporting both ETL and REST API based integrations

F5 Networks, Inc. is an equal opportunity employer and strongly supports diversity in the workplace.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5’s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.

You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5’s benefits can be found at the following link: https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice. 

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.