Anomali
Technical Account Manager - CTI and SIEM focus ( US Remote)
Sorry, this job was removed
Be an Early Applicant
Similar Jobs
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Commercial Account Executive drives new business sales for software licenses by developing relationships and executing a territory plan to meet sales quotas.
Top Skills:
Ai-Powered ToolsCrm Software
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As Area VP, you'll lead strategic sales, manage teams targeting Enterprise clients, develop account strategies, and collaborate cross-functionally.
Top Skills:
CRMSales TechnologiesSalesforce
HR Tech • Information Technology • News + Entertainment • Professional Services • Sales • Software
The Business Development Representative will focus on lead generation, outbound sales, and building relationships. Must have strong communication and organizational skills.
Top Skills:
Linkedin Sales NavigatorOutreach/SalesloftSalesforce
Company Overview:
Anomali is headquartered in Silicon Valley and is the Leading AI-Powered Security Operations Platform that is modernizing security operations. At the center of it is an omnipresent, intelligent, and multilingual Anomali Copilot that automates important tasks and empowers your team to deliver the requisite risk insights to management and the board in seconds. The Anomali Copilot navigates a proprietary cloud-native security data lake that consolidates legacy attempts at visibility and provides first-in-market speed, scale, and performance while reducing the cost of security analytics. Anomali combines ETL, SIEM, XDR, SOAR, and the largest repository of global intelligence in one efficient platform. Protect and drive your business with better productivity and talent retention.
Do more with less. Be Different. Be the Anomali.
Learn more at http://www.anomali.com.
Job Description:
We are looking for a dedicated, ambitious, curious and self-driven Technical Account Manager (TAM) to join the North America Customer Success team. The TAM is a technical subject matter expert focused on our customers’ success. As an advocate you will usher customers through the maturity journey, use your technical expertise to solve issues, and help our customers achieve their security operations and threat intelligence goals. You will bring a combination of technical expertise and customer relationship skills to the table and be comfortable flexing in either direction as the situation requires. By using your knowledge of CTI and SecOps, you’ll provide technical advice to ensure customers use the technology effectively. You will have an intimate knowledge of your customer’s environment, have a robust knowledge of the Anomali Platform, and understand the opportunities and challenges our customers face. You will monitor usage, create custom dashboards, make best practice recommendations, prove ROI and value, and build reference accounts. The TAM is instrumental in providing feedback and insight to our internal technical teams for emerging needs, continuous improvement, and undiscovered opportunities.
Duties & Responsibilities:
o Serve as an Anomali Platform power user; help our customers achieve success with the technology
o Build strong customer relationships, especially with key customer stakeholders
o Address customer’s technical requests; proactively identify and resolve issues
o Provide advice, guidance, and technical know-how to ensure successful usage and adoption
o Manage customer expectations while holding them accountable
o Be your customer’s advocate and internal champion
o Promote advocacy
o Track key account metrics; communicate progress to internal and external stakeholders
o Engage with the Onboarding Engineers to ensure a smooth transition
o Engage with Technical Support to ensure speedy resolution of customer issues
o Engage with Engineering to resolve customer reported issues
o Partner with Sales to ensure an exceptional customer experience
o Engage with Product Management to promote customer feature requests
Skills and Experience Requirements:
• Bachelor's degree in Computer Science, Engineering, or a related field. Additional 3 years of relevant experience considered in lieu of degree.
• Proven experience (5+ years) in a technical customer success, solutions engineering, sales engineering, or similar role, preferably in a SaaS or technology company with experience in cybersecurity technologies and architectures including coverage areas:
o SOAR
o SIEM
o Firewalls
o EDR / XDR
o Security Controls & Logs
• Significant experience working in enterprise accounts, SecOps, and Threat Intel
• Expertise with at least one SIEM product (Splunk, QRadar, Arcsight, etc)
• Strong grasp of general networking concepts and proficiency with various Operating Systems; proficiency with relevant log telemetry (network, Identity, etc)
• Experience in managing multiple stakeholders and projects as a lead and team player
• Customer-first attitude; a listener who is customer-oriented and attentive to their needs
• Critical thinker with problem-solving skills; enjoys solving technical and challenging issues
• Works well under pressure with a high tempo of operations
• Exceptional communication, presentation, and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences
• Experience in using Gainsight, SalesForce, and JIRA
• Willing to travel up to 25% of the time.
• This position is not eligible for employent visa sponsorship. The successful candidate must not now, or in the future, require visa sponsorship to work in the US.
Equal Opportunities Monitoring
It is our policy to ensure that all eligible persons have equal opportunity for employment and advancement on the basis of their ability, qualifications and aptitude. We select those suitable for appointment solely on the basis of merit without regard to an individual's disability, race, religion, sex, age or sexual orientation. Monitoring is carried out to ensure that our equal opportunity policy is effectively implemented.
If you are interested in applying for employment with Anomali and need special assistance or accommodation to apply for a posted position, contact our Recruiting team at recruiting@anomali.com.
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
