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Swiftly

Technical Account Manager

Sorry, this job was removed Sorry, this job was removed at 07:22 p.m. (PST) on Monday, Aug 05, 2024
Remote
120K-140K Annually
Remote
120K-140K Annually

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Position Summary:

We are seeking a rock star Technical Account Manager (TAM) to spearhead the integration and optimization of our digital advertising technologies. This role demands a comprehensive understanding of digital ad platforms, including DSPs, ad servers, data warehouses, and DCO tools. The ideal candidate will possess a blend of technical expertise and customer management skills to enhance our advertising solutions and provide cutting edge solutions as we push the envelope of retail media. 

Responsibilities Include:

  • Develop and oversee integration processes with third-party ad servers (3PAS) to ensure optimal ad operations 
  • Implement and manage creative templates and product feeds for Dynamic Creative Optimization (DCO) platforms 
  • Define network hierarchy for new retailers, creating tailored ad placements 
  • Utilize backend queries to monitor and analyze ad network performance metrics such as fill rate, RPM, and impression drop-offs 
  • Employ tools like Grafana for ongoing monitoring and proactive troubleshooting of ad performance issues 
  • Manage digital ad trafficking, utilize packet tracing tools (like Chrome Developer Tools, Wireshark, Charles) to debug ad code and JavaScript issues 
  • Oversee tagging of websites with conversion tags and integration with platforms like AppsFlyer 
  • Conduct technical training sessions for clients on new tools and products 
  • Other related duties as assigned

Required Qualifications:

  • Bachelor’s degree in Computer Science or a related field; degree preferred but not required 
  • 4+ years experience in technical account management, digital ads trafficking, or a closely related role 
  • Advanced skills in JavaScript and HTML5 for ad coding and development 
  • Extensive knowledge of digital advertising platforms, ad servers, and programmatic advertising 
  • Proficiency in using monitoring systems like Grafana and packet tracing tools for technical troubleshooting 
  • Ability to run SQL queries to run data analysis as required to understand the health of the ad network or to troubleshoot technical issues 

Preferred Qualifications:

  • Hands-on experience in both web and mobile ad serving environments 
  • Demonstrated ability to manage complex technical projects and customer relationships in the digital advertising space 
  • Strong analytical and problem-solving skills, capable of managing detailed technical data and processes 

#LI-Remote

Swiftly Seattle, Washington, USA Office

We have offices in Seattle, the Bay Area, and a remote workforce.

What you need to know about the Seattle Tech Scene

Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.

Key Facts About Seattle Tech

  • Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Amazon, Microsoft, Meta, Google
  • Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
  • Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Madrona, Fuse, Tola, Maveron
  • Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
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