Position Summary:
We are seeking a rock star Technical Account Manager (TAM) to spearhead the integration and optimization of our digital advertising technologies. This role demands a comprehensive understanding of digital ad platforms, including DSPs, ad servers, data warehouses, and DCO tools. The ideal candidate will possess a blend of technical expertise and customer management skills to enhance our advertising solutions and provide cutting edge solutions as we push the envelope of retail media.
Responsibilities Include:
- Develop and oversee integration processes with third-party ad servers (3PAS) to ensure optimal ad operations
- Implement and manage creative templates and product feeds for Dynamic Creative Optimization (DCO) platforms
- Define network hierarchy for new retailers, creating tailored ad placements
- Utilize backend queries to monitor and analyze ad network performance metrics such as fill rate, RPM, and impression drop-offs
- Employ tools like Grafana for ongoing monitoring and proactive troubleshooting of ad performance issues
- Manage digital ad trafficking, utilize packet tracing tools (like Chrome Developer Tools, Wireshark, Charles) to debug ad code and JavaScript issues
- Oversee tagging of websites with conversion tags and integration with platforms like AppsFlyer
- Conduct technical training sessions for clients on new tools and products
- Other related duties as assigned
Required Qualifications:
- Bachelor’s degree in Computer Science or a related field; degree preferred but not required
- 4+ years experience in technical account management, digital ads trafficking, or a closely related role
- Advanced skills in JavaScript and HTML5 for ad coding and development
- Extensive knowledge of digital advertising platforms, ad servers, and programmatic advertising
- Proficiency in using monitoring systems like Grafana and packet tracing tools for technical troubleshooting
- Ability to run SQL queries to run data analysis as required to understand the health of the ad network or to troubleshoot technical issues
Preferred Qualifications:
- Hands-on experience in both web and mobile ad serving environments
- Demonstrated ability to manage complex technical projects and customer relationships in the digital advertising space
- Strong analytical and problem-solving skills, capable of managing detailed technical data and processes
#LI-Remote
Swiftly Seattle, Washington, USA Office
We have offices in Seattle, the Bay Area, and a remote workforce.
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