Technical program manager

Petal is a leading Canadian healthcare orchestration and billing company that revolutionizes healthcare systems to make them agile, efficient, and resilient by enabling the forecasting and shaping of world-class healthcare through Healthcare BI, advanced analytics, and informed insights. 

Our commitment to fostering an exceptional workplace culture has earned us notable recognitions, including being listed as a Great Place to Work in both the technology and healthcare sectors. Join us in our mission to empower healthcare innovators and improve healthcare differently. 

The role

We are looking for an experienced Technical Program Manager to help us strengthen and operationalize our program-management model across Product & Technology.

The foundations are already in place. Your mandate will be to help us complete the implementation, simplify where needed and ensure the model works effectively across our software teams.

You will work closely with the Director, Program Management and teams across Product, Engineering, Platform, IT, Security, and Product Operations, with a strong focus on release execution, cross-team dependencies, risks, and delivery alignment.

What you’ll do

• Lead the execution of product and technology releases across multiple teams.

• Manage dependencies, risks, timelines, and scope across interconnected technical initiatives.

• Ensure changes and delays are reflected in upcoming planning cycles.

• Help improve and operationalize Petal’s program-management practices.

• Facilitate effective governance, communication, and decision-making across teams.

• Work closely with Go-to-Market stakeholders to support release readiness.

• Bring a pragmatic approach to process and adapt best practices to Petal’s scale and environment.

What we’re looking For

• 7+ years of experience in project and/or program management.

• Strong experience in a software, SaaS, or software-product environment.

• Experience managing multiple interconnected projects or programs.

• Strong understanding of software delivery and technical dependencies.

• Experience improving or implementing program-management practices.

• Strong stakeholder management, facilitation, and communication skills.

• Ability to work independently and bring forward practical recommendations.

• Strong English communication skills are required, as this role works closely with Product & Technology stakeholders across Canada, including colleagues in Ontario and other provinces who primarily work in English. 

Nice-to-have

• PMP, Scrum Master, or equivalent certification.

• Consulting or transformation experience.

• Healthcare or healthtech experience.

Why join us

As a Technical Program Manager at Petal, you will:

• Take on a focused six-month mandate with the opportunity to make an impact quickly.

• Help complete and strengthen a program-management model that is already underway.

• Bring your experience to a complex software environment where practical judgment matters more than rigid methodology.

• Work across multiple Product & Technology teams and gain exposure to a broad portfolio of initiatives.

• Help establish a sustainable delivery model that will continue beyond your initial mandate.

• Contribute to technology that improves access to care across Canada.

Depending on business needs and mutual fit, there may be an opportunity to extend the mandate or explore a longer-term opportunity.
Location: Fully remote within Canada. Candidates must be able to provide reasonable business-hour coverage in the Eastern Time Zone.

Petal is an active participant in the equal opportunity employment program, and members of the following target groups are encouraged to apply: women, people with disabilities, aboriginal peoples and visible minorities. If you are a person with a disability, assistance with the screening and selection process is available on request.