Technical Program Manager

About Nintex: 

At Nintex, we are transforming the way people work, everywhere.  

As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go. 

About the role:

As a Technical Program Manager, you will support the IT program roadmap and drive execution with agility to ensure technology projects, infrastructure upgrades, and security initiatives are delivered on time and within scope. You’ll collaborate with stakeholders to define requirements, assess risks, manage project schedules, and maintain clear communication across IT and cross-functional business teams. You’ll work directly with Nintex’s global IT teams to plan, execute, and deliver small to large scale cross-functional projects and initiatives. You can present program status and recommendations to leadership and facilitate discussions on trade-offs with a technical audience as well as non-technical business partners. You are detail oriented but have enough broad knowledge in both business and technology to be sure that roadmaps and development plans match the overall Nintex strategy. Successful candidates will understand how to navigate ambiguous situations, manage competing resources and priorities, be able to identify and mitigate risks, and be a proactive problem solver. 

Your contribution will be:  

• Define and maintain IT program roadmap, ensuring alignment with company objectives and compliance requirements  
• Performs day-to-day project management coordination and works with senior IT leaders, sponsors, team members, and stakeholders to define project requirements, scope, timeline, approach, and budget 
• Responsible for creation and management of project artifacts including scope documents, change management plans, work breakdown structures, schedules, risk mitigation, and issue logs 
• Works with SMEs to translate project requirements to actionable tickets for development teams to pick up 
• Clearly and effectively communicates expectations and provides consistent and ongoing project status, updates, and dependencies to the team, stakeholders, sponsors, and implementation partners, vendors, and consultants 
• Identify and escalate issues early and provide concise issue descriptions, up and downstream impacts, and recommended paths for resolution  
• Work closely with IT leaders to identify critical path, project dependencies, potential roadblocks, and create risk mitigation plans that may inhibit overall project progress and/or release  
• Manage project scope changes and change requests; assess the impact of changes on project timeline and budget and provide options and recommendations to senior leaders and stakeholders 
• Work closely with global project team members on their commitments, milestones, resources allocations, and deliverables during projects/initiatives  
• Provides budget analysis, resource allocation and coordination of project activities that may be across functional areas within the organization 
• Act as a scrum master for one or more Agile teams, facilitating scrum ceremonies (daily standups, sprint planning, sprint reviews, and retrospectives) 

To be successful, we think you need:  

• A BA/BS degree in MIS or related technical discipline is required 
• 3-5 years of experience in project management specifically in IT infrastructure, support, security, and compliance 
• High analytical and problem-solving skills; able to create solutions, document specifications, organize material, analyze a wide variety of facts and data to make appropriate recommendations  
• Lead and influence project teams; set clear expectations, delegate tasks, and provide guidance and support 
• Must have the ability to build solid work relationships and partnerships and work effectively with multiple stakeholders 
• Proven experience in managing cross-functional meetings across different disciplines and levels of management and experience with a variety of business processes  
• Highly organized and operates with urgency, focus and discipline  
• Exceptional communication and presentation skills, both written and verbal; able to effectively communicate technical concepts, plans, and project status to non-technical stakeholders 
• Strong bias for action and a passionate customer focus 
• Scrum Master or equivalent certification would be plus 
• Strong understanding of Agile methodologies and Scrum framework

What’s in it for you? 

Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including 

• Global Gratitude and Recharge Days
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow, and an incredible global community 

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.  

Target Compensation Range (US ONLY): $95,000 - $115,000 annually. On target compensation refers to the base salary and applicable variable target for this role. The range is an estimate, base pay will ultimately be decided at the offer stage, based on an individual candidate's skills and experience aligned with the needs of the role. Base pay may vary based on several factors including geographic location, role specific qualifications, and seniority. Nintex also offers a competitive benefits package including paid time off, twelve paid holidays, 401(k) with employer match, and more.

Nintex participates in E-Verify for work authorization.  We are an Equal Employment Opportunity Organization.