Stripe Logo

Stripe

Technical Solutions Engineer

Sorry, this job was removed Sorry, this job was removed at 05:31 p.m. (PST) on Wednesday, Feb 05, 2025
Remote
Hiring Remotely in US
Remote
Hiring Remotely in US

Similar Jobs

8 Hours Ago
Remote or Hybrid
Illinois, USA
72K-109K Annually
Junior
72K-109K Annually
Junior
AdTech • Digital Media • Marketing Tech
The Solutions Engineer will act as a client liaison, facilitating onboarding and technical support for Strata Agency products, ensuring client satisfaction and success.
Top Skills: Amazon Web Services (Aws)Api ManagementDatadogJavaScriptPythonSQLVisual Studio
12 Hours Ago
In-Office or Remote
Pasadena, CA, USA
90K-110K Annually
Mid level
90K-110K Annually
Mid level
Fintech • Financial Services
The Marketing Campaign Specialist will execute data-driven marketing campaigns, manage CRM strategies, and collaborate with teams to enhance customer experiences.
Top Skills: GCPHubspotLookerSalesforce Marketing CloudSigma Computing
12 Hours Ago
Remote
United States
115K-130K Annually
Junior
115K-130K Annually
Junior
Fintech • Financial Services
The Business Analyst will analyze and manage revenue data, optimize processes, and support strategic decision-making in the Commercial Operations team.
Top Skills: Hubspot,GongSalesforceSQL

Who we areAbout Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe is beloved by developers for the simplicity of our APIs, the thoroughness of our documentation, and our focus on developer experience. The Technical Solutions Engineering (TSE) team is the glue that supports our developer-users and champions developer experience as being central to the overall experience of our users. TSE interacts directly with developer-users more than any other team at Stripe, so your role will have a significant impact on what Stripe is known for and values most. When we do our job well, developers all over the world are able to smoothly launch and grow their businesses on Stripe, whether they’re integrating payments for the first time or building complex financial systems.


What you’ll do

TSEs understand the fundamentals of programming incredibly well and eagerly jump in and familiarize themselves with others’ code. You will do a wide variety of things, including explaining technical concepts about Stripe’s products, build and debug integrations with developers, and produce/improve guides that help our users solve particular problems to be successful with Stripe. You will interact with developers of all skill levels through a variety of mediums, enabling them to be successful when using Stripe. 

Early on, current team members will devote a large amount of time to teaching you and helping you get to a level of comfort and expertise with Stripe, its services, and how we interact with users. Later, we’d love for you to take on this role with others on the team and Stripes broadly, as teaching is a great way to learn and to reinforce what you know.

If you’re someone who enjoys working with all kinds of code, is a fast researcher, a strong writer, and enthusiastic about helping others build mission-critical products with Stripe, we want to hear from you!

 

Responsibilities

  • Communicate with a number of external developers and aid them in building their applications against Stripe’s infrastructure in a number of programming languages (including Java, Python, Ruby, PHP, Go, NodeJS, .NET, ReactJS, React Native, Swift, Objective-C, Kotlin, and Java for Android).
  • Unblock external developers with their thorniest integration challenges through a variety of support channels including email, ticketing software, internal issue trackers, community platforms (like StackOverflow), and real-time chat software (like Slack and Discord)
  • Develop and maintain internal and external documentation, examples, integration demos, and code-snippets that demonstrate usage patterns of the Stripe infrastructure.
  • Identify points of friction developers encounter and collaborate with engineering teams to make Stripe products better. Participate in a number of extended engineering teams’ regular planning sessions, design reviews, and development meetings.
  • Develop and maintain a suite of internal support tooling for TSE and Stripe Support more broadly e.g. a retrieval augmented generation LLM-based Copilot tool or the Invoice Explainer Admin tool.
  • Act as a developer advocate and educational resource internal to the organization by regularly assembling training for non-developers internal to the organization and responding in real-time to product integration questions.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • At least 4 years of full-stack software development experience, with a proven track record of building web or mobile applications that deliver high-quality user experiences
  • Direct experience explaining technical concepts, and would be comfortable explaining how Stripe works to both technical and non-technical audiences
  • Understands how to write good, clean code in multiple programming languages, as well as how to read code that might not be quite as well written
  • Ability to help users during working hours in the region you are in. This may occasionally include providing weekend coverage for monitoring/supporting critical infrastructure, which TSEs are uniquely equipped to assist with given the team’s knowledge around Stripe’s products and active integrations. The team is largely remote, and we are very supportive of working arrangements that allow for family care and other needs to be met.

Preferred qualifications

  • Enjoys writing in a clear and quick manner
  • General software engineering skills are important to us, as we understand that new languages and frameworks can be learned if you understand the concepts
  • Experience teaching or coaching developers
  • Comfort working with a great deal of autonomy and limited supervision
  • Degree in Computer Science, Software/Computer Engineering, or a related analytical field of study

Stripe Seattle, Washington, USA Office

920 5th Ave, Seattle, WA, United States, 98104

What you need to know about the Seattle Tech Scene

Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.

Key Facts About Seattle Tech

  • Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Amazon, Microsoft, Meta, Google
  • Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
  • Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Madrona, Fuse, Tola, Maveron
  • Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
By clicking Apply you agree to share your profile information with the hiring company.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account