Technical Writer (Policies, Procedures & Work Instructions)

We are seeking an experienced Technical Writer to create and standardize operational documentation, including policies, procedures, and work instructions. This role is ideal for someone with prior experience in manufacturing, med devices, or other regulated industries who can quickly produce high-quality, audit-ready documentation with minimal supervision.

You’ll work directly with a project lead, filtering information from subject matter experts and translating it into clear, consistent, active-voice documentation that meets QMS and certification requirements (ISO 9001, DNV Advanced Sterile Processing Certification (ASPC) Requirements, and a few other professionally recognized industry standards (OSHA, CDC, ANSI, AAMI, etc.).

This is a hands-on, fast-paced contract role with heavier hours in Month 1 to meet audit deadlines, then potentially shifting to a steady monthly retainer for ongoing documentation needs until the project is finished.

Scope and Duration
Hours: Month 1: 60-hour monthly retainer with potential to increase based on quality of work and time it takes to complete.
Contract: 1 month (with potential to extend)
Start Date: ASAP (priority placement due to upcoming audits and deadlines)

• Work closely with the Quality team lead to produce clear, consistent technical documentation from SME input.
• Create new policies, procedures, and work instructions for:
  
  • New software systems (e.g., instrument tracking system, eQMS tools)
    
  • Certification requirements
    
  • Standardized operational processes across multiple facilities
    
• Maintain a consistent voice, structure, and formatting across all documents.
• Follow standard technical writing practices, which include but are not limited to the following:
  • Applying active voice;
  • Avoiding personal pronouns;
  • Avoiding jargon; and 
  • Ensuring compliance with established templates.
• Review existing documents for accuracy, clarity, and consistency.
• Provide professional feedback to improve the team’s technical writing standards.
• Meet tight deadlines for upcoming audits and prepare materials for long-term scalability.
  

• Proven experience in technical writing for policies, procedures, and work instructions—preferably in manufacturing, med devices, or other regulated industries.
• Strong familiarity with Quality Management Systems (QMS) and documentation standards.
• Ability to translate complex SME knowledge into clear, compliant documentation.
• Highly self-directed, resourceful, and able to work with minimal supervision.
• Comfortable with direct, constructive feedback and fast turnaround times.
• Strong attention to detail, grammar, and formatting.
• Proficiency in MS Word; experience working within structured templates.

• Experience with ISO 9001 or similar certifications.
• Knowledge of sterilization, instrument processing, or healthcare operations.
• Prior work on cross-location operational standardization projects.

Our client is an offsite surgical instrument sterilization company operating across multiple U.S. facilities, including California, Florida, Illinois, and Arizona, with plans to grow and scale. Their work ensures hospitals and outpatient clinics receive safe, sterile, and fully prepared surgical instruments, on time, every time. Following two major acquisitions, the organization has rapidly grown from two to five facilities, and they are building a unified Quality Department to support scaling operations.

They are preparing for upcoming audits and implementing a new Quality Management System (QMS), which requires a significant volume of new, standardized documentation. Their goal is to establish clear, consistent policies, procedures, and work instructions across all facilities to support both compliance and growth.