Test Lead Coordinator III or IV

Test Lead Coordinator III or IV

For hybrid roles: Hybrid role (3 days/week in office) at our Salt Lake City, Boise, Fargo, Portland, Vancouver, Renton, Medford, Burlington, Lewiston, Little Rock, and Springdale offices. Preference will be given to current employees and candidates who reside within a commutable distance from our Salt Lake City, Boise, Fargo, Lewiston, Little Rock, and Springdale offices, or who are willing to relocate.

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.  

Who We Are Looking For: 

Every day, Cambia’s dedicated team of Test Lead Coordinator III or IV is living our mission to make health care easier and lives better. As a member of the Business Operations Learning & Development team, our Test Lead Coordinator III or IV is responsible for assuring that all Business functional testing activities are completed within a particular Business work stream and delivered with high quality while ensuring no KPI's are negatively affected – all in service of making our members’ health journeys easier.

Do you have strong organization and time management skills? Do you have a passion for serving others and learning new things? Then this role may be the perfect fit. 

What You Bring to Cambia: 

Qualifications:  

·       The UAT Quality Analyst III would have a Bachelor's degree in Computer Science, Mathematics, Business Administration or related field, 5-7 years of business, health insurance or general health industry and 5 years of experience in defining and analyzing business requirements, process modeling, and acceptance testing with 1 year experience leading and delivering quality UAT in support of corporate projects. Experience effectively writing and running queries to support UAT activities; or equivalent combination of education and experience.

·       The UAT Quality Analyst IV would have a Bachelor's degree in Computer Science, Mathematics, Business Administration or related field, 8+ years of business, health insurance or general health industry and 7 years of experience in defining and analyzing business requirements, process modeling, and acceptance testing with 2 years of experience leading and delivering quality UAT in support of multiple complex corporate projects and lead continuous improvement initiatives for UAT. Extensive experience effectively writing and running queries to support UAT activities; or equivalent combination of education and experience.

Skills and Attributes: 

Level III

·       Knowledge of the healthcare insurance domain and Facets experience (required).

·       Ability to elaborate business requirements into effective test cases, write test scripts, and confirm systems meet business objectives.

·       Ability to identify process changes and their impacts on end-user operational procedures.

·       Knowledge of testing techniques, risk-based test prioritization, and industry-standard practices to prevent and detect defects across the SDLC.

·       Knowledge of software development and project methodologies, including Agile, and competency applying company-approved project management methodology.

·       Ability to analyze production defect leakage metrics to improve future testing.

·       Proven ability to validate test data preparation and align teams on functional, regression, and end-to-end test needs.

·       Ability to verify that defects are recorded, communicated, and understood.

·       Ability to summarize UAT status, develop execution metrics, escalate issues, and measure testing against defined KPIs.

·       Strong cross-functional communication, problem-solving, and collaboration skills, with the ability to lead and guide team members.

·       Ability to work independently and in a team, and to stay productive in a fast-paced, changing environment.

·       Experience using programming languages, software tools, and/or various desktop applications.

·       Experience in a supported functional business area (e.g., claims, membership, customer service) is preferred.

·       Experience with AI tools and technologies to enhance productivity and decision-making is highly desired.

Level IV

·       Includes level III duties in addition to:

·       Demonstrated experience delivering high-quality products, leading high-productivity teams, and deploying business-appropriate processes, practices, and tools.

·       Demonstrated ability to perform complex workflow analysis and recommend quality improvements.

·       Recognized expert in multiple functional business areas.

·       Extensive knowledge of and success in creating new UAT testing methods, tools, and standards.

·       Ability to manage complex UAT activities across multiple Agile teams or business areas and multiple projects simultaneously.

·       Ability to present overall UAT status, issues, and risks to all levels of management. 

What You Will Do at Cambia:  

Level III

·       Understand the business work stream from a business user's perspective, and review business requirements, system requirements, architecture, and design documents.

·       Apply industry-standard methods to develop and execute UAT, regression, and end-to-end functional tests, including defining and preparing test data and using required testing tools.

·       Report test results, submit defects, verify fixes, and lead UAT defect triage with prioritization based on business impact.

·       Plan and lead the business's test activities, acting as project manager for business-related quality deliverables. Develop estimates, plans, schedules, and milestones, and proactively manage risks, issues, scope, and resources.

·       Create UAT testing strategies, estimate resources and schedules, and manage execution of planned UAT activities, collaborating with development partners and peers to identify quality goals, risks, and mitigations and ensure adequate test coverage.

·       Monitor UAT progress, eliminate obstacles, and report progress and recommendations to project and senior management, using metrics to evaluate process effectiveness, quality, and UAT progress.

·       Select, schedule, train, coach, and mentor the Business Test Team, and serve as an information and business area resource for Quality Assurance, UAT Analysts, staff, and management.

·       Advise Product Owners on KPIs, compile final testing documentation for Bundle Release, support go-live and post-implementation activities, and participate in process improvement efforts.

Level IV

·       Includes level III duties in addition to:

·       Create UAT testing strategies, estimate resources and schedules, and manage execution of complex UAT activities across multiple Agile teams or business functional areas.

·       Monitor UAT progress, eliminate obstacles, and report progress and recommendations across multiple projects and business areas to project and senior management.

·       Drive process, practice, and tool improvements through to completion.

·       Mentor UAT Quality Analysts and plan for the ongoing growth and success of the team.

·       Function as a business area expert in multiple business functional areas.

·       Recommend business process improvements to increase effectiveness and efficiency or to accommodate changing customer expectations.

Pay ranges vary based on the candidate's work location. The expected hiring range depends on skills, experience, education, and training; relevant licensure / certifications; and performance history.

Level III

·       National pay structure — applies to the Boise, Portland, Salem, Seattle/Renton/Tacoma, Burlington, Vancouver, Lewiston, and Salt Lake City metro areas: The full salary range is $80,000–$130,000, and the bonus target is 10%.

·       ·Regional pay structure — applies to Fargo, Arkansas, and the Idaho, Oregon, Washington, and Utah locations outside the metro areas listed above: The full salary range is $72,000–$117,000 and the bonus target is 10%.

Level IV

·       National pay structure — applies to the Boise, Portland, Salem, Seattle/Renton/Tacoma, Burlington, Vancouver, Lewiston, and Salt Lake City metro areas: The full salary range is $88,000–$143,000, and the bonus target is 15%.

·       ·Regional pay structure — applies to Fargo, Arkansas, and the Idaho, Oregon, Washington, and Utah locations outside the metro areas listed above: The full salary range is $79,000–$129,000 and the bonus target is 15

%.

About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care.  Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

Why Join the Cambia Team?

At Cambia, you can:  

• Work alongside diverse teams building cutting-edge solutions to transform health care.  
• Earn a competitive salary and enjoy generous benefits while doing work that changes lives.  
• Grow your career with a company committed to helping you succeed. 
• Give back to your community by participating in Cambia-supported outreach programs.  
• Connect with colleagues who share similar interests and backgrounds through our employee resource groups.  

We believe a career at Cambia is more than just a paycheck – and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.  

In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: 

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. 
• Annual employer contribution to a health savings account.  
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. 
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). 
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). 
• Award-winning wellness programs that reward you for participation. 
• Employee Assistance Fund for those in need. 
• Commute and parking benefits. 

Learn more about our benefits. 

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.

As part of our security requirements, new hires will need access to a personal mobile device to set up Multi-Factor Authentication (MFA) upon joining the company. MFA is an important layer of protection for accessing Cambia systems and is required for all employees.