Training Consultant

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Are you a creative, tech-savvy professional who thrives on designing innovative, point-of-need learning solutions? Do you have a passion for driving impactful learning strategies that leverage modern technology to achieve tangible results? 
 
As a Training Consultant at Voya, you will be responsible for designing, developing, and implementing engaging and effective learning programs. This role requires a creative and technical individual who can work collaboratively with subject matter experts and other stakeholders to create high-quality educational content.
 
You will work closely with Training Specialists, Training Managers/Directors and business partners across the organization to develop training solutions that help our business partners improve results and meet their goals and objectives. Your work will directly contribute to every employee’s professional growth and have a lasting impact across the organization.

The ideal candidate is: 

• Creative with a Purpose: You bring creativity to your work, ensuring that learning materials are engaging, innovative, and aligned with learning and performance goals. 
• Empathetic: You genuinely care about the learning experience of others and are motivated by the desire to help them succeed. 
• Collaborative: You enjoy working with others, sharing ideas, and creating solutions that benefit the team. 
• Supportive: You are patient and understanding, always ready to assist others and provide the guidance they need to excel.

 
The Contributions You’ll Make:  

• Project ownership for Workplace training initiatives.
  • Contribute to internal project execution.
  • Proactively raise and remove blockers.
  • Follow and reinforce L&D Governance and Standards
  • Competencies needed:
    • Ability to manage multiple swim lanes and resources on a project.
    • Ability to manage multiple assignments at the same time.
    • Understanding of ADKAR change management principles.
    • Ability to build and maintain relationships with leaders, key stakeholders, project sponsors.
• Use ADDIE to implement training solutions.
  • Assess needs, Design, Development, and Implementation of effective, sustainable training programs.
  • Competencies needed:
    • Consults with business partners/leaders/stakeholders when discussing training needs. Stakeholders = L&D Leaders, Business SMEs, and Managers
    • Ability to recommend learning solutions that align with business needs.
    • Develop and present training strategy to business partners and stakeholders.
    • Excels at the fundamentals of ADDIE.
    • Ability to conduct consultative training needs conversations.
    • Intermediate to advanced skills in design and development
    • Ability to write measurable objectives and quizzes that assess knowledge per the program objectives.

• Support organizational growth & effectiveness
  • Evaluate curricula and make recommendations on improvements that drive learner centric engagement.
  • Provide feedback, organize train the trainers and evaluate the delivery of training programs and provide coaching.
  • Facilitate training programs as needed to assess program effectiveness and role model facilitation best practices.
  • Stays up to date and shares new and innovative training approaches, technology, best in class training solutions and topics.

• Other duties as assigned.

Minimum Knowledge & Experience:

• Bachelor’s degree or equivalent work experience.
• 5+ years of experience leading and designing training programs.
• Prior experience with training design and execution, instructional design, adult learning theory and deploying training through innovative solutions.
• Proficiency with e-learning authoring tools such as Camtasia, Articulate suite of products, easygenerator or other course authoring and simulation tools experience. 
• Articulate, persuasive communication across multiple organizational levels; ability to analyze and communicate the “big picture” to others. 
• Highly self-motivated and self-managed; ability to work independently and as part of a team with minimal coaching or supervision.
• Proficient computer skills needed, including MS Office, Teams, and SharePoint. 

Preferred Knowledge & Experience:

• Experience with AI/NLP simulation products is a plus.
• Knowledge of Insurance and Financial Services.
• Portfolio examples may be requested.

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.