The Training Specialist will host web meetings, guide customers on using Contractor Foreman software, and provide advice based on customer needs. Effective communication skills and knowledge of construction management are essential.
This is a remote position.
Contractor Foreman is a growing web based software company seeking a Training Specialist. In this role, you will host web meetings to show new and existing customers how to effectively use the Contractor Foreman software. In this role, you will listen carefully to the customer requirements and be able to advise them on the appropriate modules that can be used to support their requirement.
Requirements
Key Skills: To perform this role successfully, you will have:
- Phone skills (i.e. leaving appropriate messages, good listening skills, pleasant voice, excellent spoken English)
- Able to use our CRM to take good notes on the sessions you host and recording appropriate information about the session.
- Email skills (i.e. excellent written English – clearly and briefly stating your points, and able to use email effectively).
- Knowledge of the Construction Business and experience with Construction Management Software.
- Experience in Education would be an asset.
- Your home office must be equipped with a reliable and fast internet connection, a laptop or desktop computer. You will have a quiet environment, free from distractions, with a good desk/workspace. Calls will be made through the CRM system but you do need a good headset.
Application requirements:
Please ensure your application indicates what software tools you are currently familiar with.
Benefits
Work Environment: This role is a home office based role. We use many chat tools to stay connected to the team, along with emails, phone and periodic meetings via web meeting tools (Zoom and Zoho).
Reports to: VP Training
Compensation: This is a full-time contract position (6-8 hours per day).
Timing: Immediate Please be sure to indicate similar experience you have had in the past.
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