UAT Lead (E-Commerce is Must)

Job Title: Order-to-Cash UAT Lead – eCommerce Platform Program
Location: Seattle, WA (Onsite, 5 days per week)
Employment Type: Long-Term Contract (W-2 or C2C)
Client: Amazon
Visa Status: Only US Citizens and Green Card Holders

We are seeking an experienced Order-to-Cash UAT Lead to join a mission-critical eCommerce platform program with one of the world's most innovative technology organizations. This is a hands-on, high-visibility role at the heart of a next-generation subscriber commerce platform—a system that powers order management, provisioning, billing, and financial integration at a massive scale.

As the UAT Lead, you will be responsible for driving the planning, coordination, and execution of end-to-end User Acceptance Testing (UAT) across complex Order-to-Cash workflows. Your primary objective is to ensure new features and releases meet rigorous business and technical requirements. You will partner closely with engineering, QA, product, and finance teams to deliver seamless, high-quality customer experiences from the moment an order is placed through to final billing and fulfillment.

• Lead the end-to-end UAT process: design, plan, and execute comprehensive test strategies for Order-to-Cash, billing, invoicing, and subscription lifecycle workflows.

• Collaborate with cross-functional teams (product, QA, development, business analysts, and finance) to define acceptance criteria and ensure comprehensive test coverage.

• Develop and maintain detailed test plans, test cases, scripts, and execution schedules aligned with product roadmaps and release cycles.

• Conduct hands-on testing of new features, APIs, system integrations, and end-to-end workflows to validate that business requirements and customer expectations are met.

• Manage UAT readiness activities, including test data preparation, environment setup, defect triage, and securing stakeholder sign-offs.

• Identify, document, and track defects and issues; work collaboratively with development teams to ensure resolution and perform retesting.

• Provide clear, detailed reporting on test execution progress, defect trends, release readiness, and overall quality metrics.

• Partner with stakeholders to continuously improve UAT practices, release processes, and overall platform quality.

• Actively participate in Agile ceremonies (daily stand-ups, sprint planning, retrospectives) and contribute to continuous improvement initiatives.

• 5+ years of hands-on experience leading UAT or QA efforts within complex eCommerce or subscription-based platform environments.

• Proven expertise and a deep understanding of end-to-end Order-to-Cash workflows, including order management, provisioning, billing, invoicing, and payment processing.

• Direct experience with financial systems integrations, such as Oracle, SAP, or similar ERP platforms.

• Strong background in test case design, test execution, defect management, and UAT coordination.

• Familiarity with industry-standard tools like JIRA, Confluence, and Postman; experience with test automation is a strong plus.

• Excellent analytical and problem-solving skills with a keen attention to detail.

• Outstanding communication skills, with the ability to collaborate effectively across technical and business teams and present results clearly to diverse audiences.

• Proven experience working in Agile/Scrum development environments.