Top Customer Success Manager Jobs in Seattle, WA

Manage post-sale client relationships for eCommerce brands and agencies, leading onboarding, adoption, campaign strategy, performance analysis, renewals, upsells, and account recovery. Serve as trusted advisor across marketplaces (Amazon, Walmart, Target), train clients on the ProductWind platform, collaborate with internal teams, and drive measurable commercial outcomes and GRR/expansion metrics.

Manage Radiation Oncology customer accounts to drive product adoption, provide training and basic technical support, and capture feedback in CRM. Build clinical and product expertise, engage stakeholders to identify cross-sell opportunities, coordinate cross-functionally, and manage renewals. Role requires travel up to 30% and occasional work outside standard U.S. business hours to align with global customers.

The Client Success Manager will manage sponsor relationships, ensuring clients achieve their goals and have a positive experience through effective communication and support.

Manage end-to-end retail media search advertising campaigns (Amazon, Walmart, etc.) for enterprise clients, optimize budgets and bids, analyze performance, drive KPIs, and collaborate with Product and Engineering to surface platform improvements.

Manage strategic enterprise hospitality accounts as primary contact to drive retention, upsell, adoption, and NDR. Develop success plans, conduct executive business reviews, mitigate risk, advocate customer needs internally, and collaborate cross-functionally to grow account value.

Own district-scale implementation strategy and adoption for large K-12 customers. Serve as a trusted advisor to district leaders, monitor usage and student data, drive retention and expansion, coordinate cross-functional teams, and maintain accurate customer documentation to ensure measurable student outcomes.

Serve as primary client relationship manager to drive retention, engagement, and growth. Provide training and product demos, resolve issues, document interactions in Salesforce/Excel, identify upsell opportunities, collaborate cross-functionally, support renewals and onboarding, and ensure regulatory compliance (HIPAA, ERISA).

Drive customer adoption, onboard and support technical customers, identify expansion opportunities, manage renewals and risk mitigation, translate technical needs to product/engineering, and deliver strategic account plans and reviews.

The RCM Client Success Manager is responsible for managing client relationships post-onboarding, ensuring client satisfaction in clinical, administrative, and billing workflows while identifying growth opportunities within revenue cycle management.

Serve as primary advocate for a portfolio of enterprise customers, lead onboarding and adoption, build and execute success plans, monitor customer health, drive renewals and expansions, manage escalations, and collaborate across Sales, Product, Support, and Services to deliver measurable business outcomes.

As a Commercial Customer Success Manager, you will manage customer accounts, ensuring onboarding, adoption, and renewals while driving value from the AI-powered platform and collaborating with internal teams.

The Customer Success Manager handles a portfolio of 150+ accounts, focusing on onboarding, customer health monitoring, and ensuring adoption of the Transfr platform.

The Customer Success Manager will engage customers, align goals with insights, support renewals, and optimize outcomes through collaboration and analytics.

As a Customer Success Manager, you will ensure positive experiences for UK and EU partners from contract signature through renewal, manage relationship health, and assist partners in leveraging Alpaca's APIs and services effectively.

The Customer Success Manager will drive customer relationships, oversee the post-sale journey, and ensure value realization across Upwind's cloud security platform, while identifying growth opportunities and managing renewals.

The Customer Success Manager will manage small to mid-sized accounts, ensuring customer satisfaction and driving retention through engagement and support.

The Customer Success Manager will drive customer adoption, retention, optimize user experience, and lead onboarding while collaborating across teams to enhance customer satisfaction and outcomes.

The CSM Manager leads a team of customer success managers for major public safety customers, ensuring customer satisfaction, driving outcomes, and resolving high-priority issues.

Manage a portfolio of enterprise Keeper Security customers to drive adoption, renewals, upsells and expansions. Build relationships with senior and C-level contacts, conduct QBRs, troubleshoot technical issues, advise on security best practices, negotiate contracts, and collaborate cross-functionally to deliver customer value and meet revenue quotas.

The Customer Success Manager will manage SMB accounts, driving adoption and retention while addressing escalations and providing training. You'll develop success plans, track metrics, and collaborate internally to enhance customer experience.

Manage a portfolio (~30) of customers through onboarding, adoption, growth, renewal, and expansion. Build relationships across buyer levels, assess customer health and churn risk, enable customers on the product, oversee delivery projects, and continuously improve tools and processes to drive adoption and success.

Serve as post-sale trusted advisor owning onboarding through expansion, driving product adoption, reducing churn, forecasting growth, executing success plans, running QBRs, coordinating cross-functional teams, and using customer data and generative AI to deliver measurable outcomes and revenue expansion.

Manage a portfolio of large, complex clients to drive retention, upsell, utilization, and ROI. Serve as trusted advisor, develop client goals and retention/upsell plans, lead business reviews and onboarding, coordinate cross-functional teams, negotiate renewals, mitigate escalations, maintain CS/CRM records, and participate in CS improvement initiatives.

Own enterprise dairy accounts as primary CSM—drive adoption, execute engagement plans, manage renewals/upsell, run executive reviews, monitor customer health, resolve escalations with cross-functional teams, and influence product roadmap while maintaining CRM data integrity.

Manage and grow enterprise accounts by driving adoption, expansion, and renewals of Quadient software. Monitor customer health, conduct business reviews, mitigate churn risks, execute long-term customer journeys, identify cross-sell opportunities, and collaborate with sales, product, and support to deliver outcomes and exceed net revenue retention targets.