Top Customer Success Manager Jobs in Seattle
Seeking a detail-oriented, customer-focused Customer Success Manager to support the execution of the product vision and respond to the needs of a growing customer base. Responsibilities include onboarding new solar industry and utility customers, enabling feature adoption, data analysis, and composing technical documents.
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The Customer Success Manager (CSM) will act as a trusted advisor to their portfolio of clients, managing the full customer lifecycle and ensuring a value-focused customer experience.
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Seeking a high energy, creative, passionate Client Success Manager (Media) at an exciting tech startup taking the media industry by storm. The Client Success Manager (Media) will handle multiple accounts, drive product adoption, and help bring some of the biggest productions to life.
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Engage end-users to provide assistance and enablement, evaluate operationalization of the ExtraHop install, lead customer onboarding, assess customer needs, champion customer needs for product enhancement, maintain customer relationships, identify growth opportunities, conduct customer meetings, collaborate with different ExtraHop teams.
Responsible for ensuring the success of Cloudflare's largest Enterprise customers by managing post-sale experiences, building relationships, and demonstrating the value of products and services. Collaborates with internal teams to resolve customer issues and drive customer satisfaction. Requires strong experience in Customer Success/Account Management, cloud security, networking, and project management.
As a Senior Manager of Customer Success Engineering at Cloudflare, you will lead the North American Customer Success Engineering team to ensure customer success through investment in specialist development. You will bring strong relationship-building experience, technical knowledge, project management skills, and empathy to enhance customer satisfaction with Cloudflare's services, aiming for customer outcomes and growth of adoption and utilization of solutions. Responsibilities include leading and mentoring the team, driving customer adoption and satisfaction, and collaborating across teams for alignment.
The Customer Success Director will be responsible for developing and maintaining a portfolio of Customer Success accounts, overseeing operational aspects, managing a team of specialists, developing executive relationships, driving renewals and upsells, and contributing to customer success methodology and innovation.
Seeking a Customer Success Director to join the Contract Automation team. Responsible for customer retention, lawyer management, and ensuring positive business outcomes for customers. Collaboration with various teams, customer onboarding, relationship management, and problem-solving are key responsibilities.
Featured Jobs
The Senior Manager, Customer Success at ServiceNow is responsible for developing and maintaining a portfolio of Customer Success accounts, leading a team of Success Architects, Platform Architects, and Customer Success Managers, and driving customer outcomes to ensure product adoption, renewals, and expansion of offerings. The role involves developing executive relationships, managing operational aspects, and contributing thought leadership to customer success methodology and innovation.
The Senior Lead - Customer Success role at ZS's Beyond Healthcare Analytics team involves owning the end-to-end delivery on aligned objectives with clients, building required storyboards with insights/impact summary, and translating client requirements to data science and engineering teams. Responsibilities include developing and implementing advanced algorithms, leveraging tools like PySpark, Python, and SQL.
The NPI Governance Lead in the Customer Success Organization at ServiceNow will collaborate with various teams to ensure CSO teams are ready for product launches. Responsibilities include managing business reviews, driving executive alignment, and promoting continuous improvement for NPI workstreams.
As a Partner Success Manager, you will cultivate and nurture strategic partnerships with educational institutions, businesses, and organizations. Responsibilities include partner relationship management, needs assessment, strategic planning, product adoption, performance monitoring, issue resolution, advocacy, cross-functional collaboration, feedback collection, and market insights.
The Head of Fund Administration Customer Success is responsible for growing sales, developing account strategies, and optimizing customer engagement for the Fund Administration Business Unit at Carta. This role focuses on improving customer loyalty and meeting revenue goals.
As a Partner Success Manager at Instructure, you will play a pivotal role in cultivating and nurturing strategic partnerships with educational institutions, businesses, and other organizations in APAC and EMEA regions. Responsibilities include partner relationship management, needs assessment, strategic planning, product adoption, performance monitoring, issue resolution, advocacy, cross-functional collaboration, feedback collection, and market insights.
Smartsheet is looking for a leader to help expand and lead our Large Enterprise Customer Success team.
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