Top Customer Success Manager Jobs in Seattle, WA

Serve as the single point of accountability for Signature Success Plan customers, driving adoption of Salesforce and Tableau, delivering strategic advisory, tracking usage metrics, conducting enablement and quarterly reviews, managing technical health and incidents, leveraging AI agents and prompt-engineering basics, escalating complex issues, and aligning deliverables to ensure renewal and expansion.

The Customer Success Manager at Supio manages client relationships, oversees onboarding and implementation, drives account growth, and provides strategic product expertise, leveraging AI for customer optimization.

The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.

The Principal Customer Success Manager is responsible for driving business impact for complex Signature customers, ensuring adoption and success with Salesforce and Slack solutions while managing multi-org accounts and providing strategic leadership.

As a Customer Success Manager, you will manage customer accounts post-launch, ensuring value and engagement, drive renewals, and foster relationships, leveraging AI tools. You will also translate customer feedback into product improvements and collaborate across teams to enhance customer experience.

As a Customer Success Manager, you'll manage customer accounts, drive retention and satisfaction, and collaborate cross-functionally to enhance customer experience with HackerOne's platform.

The Lead Customer Success Manager at Zenoti will drive customer relationships, analyze business models, and consult with clients to ensure successful software implementation and satisfaction while identifying upsell opportunities.

The Enterprise Customer Success Manager will engage with enterprise clients to maximize platform adoption, drive measurable improvements, and ensure satisfaction through onboarding and strategic recommendations.

The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.

Act as an advocate for a portfolio of ServiceNow customers to drive adoption, outcomes, and license usage. Ensure technical health, guide cross-functional teams, apply Success Plays, create use cases, manage projects and escalations, and help customers realize maximum value from their ServiceNow investment.

Partner with high-impact nonprofit customers to drive fundraising outcomes, adoption, retention, and growth. Lead discovery, success planning, training, and strategic guidance; use AI and data to identify risks and opportunities; run webinars and 1:1 engagements; advocate cross-functionally to improve customer experience.

Manage a large portfolio of Commercial and Enterprise customers using scalable customer engagement strategies. Drive adoption and retention through AI-powered processes and cross-functional collaboration.

Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.

Serve as the highest-escalation Customer Success lead for complex, multi-location restaurant accounts. Stabilize at-risk relationships, translate technical issues between engineering and executives, manage cross-functional rollouts, and drive strategic, high-touch account outcomes and ROI.

Serve as primary customer contact and trusted advisor for strategic accounts, drive renewals and upsell, manage escalations, lead QBRs/ABRs, execute lifecycle milestones and SOPs, leverage ChurnZero, Qlik, Salesforce and PowerBI data to boost adoption and outcomes.

Own end-to-end customer success for enterprise accounts: onboarding, implementation, adoption, expansion, and renewals. Ensure customers realize value quickly, configure product and workflows, monitor usage, mitigate churn, drive expansion, advise on HubSpot/Salesforce and GTM stacks, and surface voice-of-customer to Product and Support.

Manage partner facility relationships and clinical operations: onboard facilities, coordinate non-clinical patient care workflows (registration, scheduling, claims), monitor KPIs, produce reports, and build tools and automation to improve team efficiency and scale.

Manage B2B partner lifecycle post-sale: onboarding, adoption, engagement, renewal, and expansion. Serve as primary partner contact, run QBRs, monitor account health, reduce churn, and build scalable playbooks. Collaborate cross-functionally with Product, Operations, Marketing, and Clinical teams and oversee offshore operational support.

Lead client onboarding and success: proactively guide customers to outcomes, identify and resolve friction, build retention rituals, gather feedback and wins, and use data/AI-augmented dashboards to scale client journeys in a remote, async, project-based role.

Partner with wealth management clients to drive Feathery adoption: lead onboarding and integrations, map CRM/data, optimize workflows (onboarding, account opening, advisor transitions), train users, and coordinate with product and engineering to ensure successful launches and long-term retention.

Manage enterprise customer lifecycle from onboarding to offboarding, build relationships across global stakeholders, drive adoption and value, analyze health data to mitigate churn, coordinate internal teams for solutions, and identify upsell and expansion opportunities while maintaining accurate account data.

Manage enterprise customer lifecycle from onboarding to offboarding, build cross-organizational relationships, drive adoption and value, analyse health data to reduce churn, advocate for customers internally, and identify upsell opportunities.

Own post-sale customer relationships to ensure successful integration and adoption of the search platform. Prioritize customer needs, coordinate engineering resources, troubleshoot support requests, create documentation and training, and align stakeholder expectations to drive revenue and satisfaction.

Serve as the first Customer Success Manager for law enforcement clients: drive product adoption, build relationships, resolve user issues, collect feedback, coordinate with product/engineering, create communications and training, and track key SaaS metrics (DAU, MAU, MRR/ARR, churn, expansion).

The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.