944- Client Operations Assistant

We need an English-fluent Client Operations Assistant, based in Latin America, available to work remotely.
We are looking for someone with exceptional communication and relationship-building skills, who embraces changes while maintaining strong attention to detail. An interested and proactive person, who's constantly learning and improving their skills.

Are you the one we are looking for?

Responsibilities:

• Manage executive and team calendars, appointments, and follow-ups.
• Communicate directly with clients to provide updates and maintain engagement after the sales cycle.
• Participate in group chats and ongoing communication channels with clients and internal teams.
• Support back-office operations and assist with project management tasks.
• Answer phone calls, route inquiries, and ensure professional, timely responses.
• Maintain organization and clarity across multiple projects and communication threads.
• Collaborate closely with the sales and operations teams to ensure customer satisfaction and process efficiency.

Requirements:

• Bachelor’s degree in Business Administration, Communications, or a related field preferred (not required).
• 2+ years of experience in customer service, executive assistance, or administrative support roles.
• Experience using Google Workspace (Gmail, Calendar, Drive, Sheets) and/or Microsoft Office Suite.
• Proven ability to manage client communication and follow-ups in a professional and timely manner.
• Strong organizational and multitasking skills, with the ability to handle multiple projects and communication threads simultaneously.
• Excellent written and verbal communication skills in English.
• Demonstrated attention to detail and ability to proactively anticipate needs and manage priorities independently.
• Comfortable coordinating across sales, operations, and back-office teams to ensure workflow efficiency.
• Positive, professional attitude with a customer-first mindset and strong problem-solving abilities.