Account Manager - IT services

About the Company

Ziffity is an eCommerce firm and official Adobe Silver partner powered by a 100+ task force. We help brands build great eCommerce experiences and achieve disruptive growth in their respective markets with our expertise in Magento. Our clientele spread across the US, UK, and Europe, and different eCommerce segments like B2C, B2B, B2B2C, and D2C would serve you as a great environment to grow and contribute as well. contribute You can find more details here: www.ziffity.com

Responsibilities:

• Develop and strengthen relationships with decision makers and influencers in the customer organization and drive penetration in various functions.
• Identify opportunities of growth in the account and lead account strategy and planning.
• Responsible for using knowledge of key client challenges to seek new opportunities for increased revenue, proactively driving these internally and presenting them to the client.
• Lead proposal development, negotiation and commercial terms for deals.
• Push for higher value/value added services and solutions to the customer in line with Ziffity’s offerings.
• Act as the main point of contact for clients (with support from offshore Project Manager)
• Support the solutions teams with customer perspectives and competitive intelligence to develop new solutions.
• Be driven to achieve the annual revenue targets.
• Maintain a no-due status on all client payments.

Desired Profile:

• 15-20 years of experience in IT Services industry with solid background in IT Delivery for the most part and the recent years in Account Management
• Strong knowledge of global delivery model and methodologies.
• Ability to present and interact at Cxo levels, and have consultative sales capability.
• Ability to work and collaborate across other teams in various service lines and anchor together for the account.
• Demonstrated ability to drive exponential pipeline growth within accounts
• Knowledgeable in multiple technical areas, specifically Digital solutions, Cloud & DevOps would be a plus
• Superb attention to detail and organization skills
• Outstanding interpersonal, written and presentation skills.
• Under graduate degree or post-graduate degree in Computer Science or related field

Equal Employment Opportunity Statement Ziffity is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Other Employment Statements. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ziffity.

All your information will be kept confidential according to EEO guidelines.